All Systems Operational

API Operational
Cards Operational
Customers Endpoints Operational
Direct Debit Operational
E-Wallets Operational
Over-The-Counter Payments Operational
PayLater Operational
Payment APIs ? Operational
Payment Links ? Operational
Payouts Operational
QR Codes Operational
Subscriptions Operational
Virtual Account Operational
xenPlatform Accounts Operational
xenPlatform Transfers Operational
Banking as a Service Operational
Callback Operational
BI SNAP Virtual Accounts Operational
Cards Refund Operational
Direct Debit Operational
E-Wallets Operational
Over-The-Counter Payments Operational
Payment Links Operational
Payouts Operational
PayLater Operational
QR Codes Operational
Virtual Account Operational
xenPlatform Operational
Banking as a Service Operational
Credit/Debit Cards Operational
Credit/Debit Cards ? Operational
Dashboard Operational
Dashboard Operational
Dashboard Withdrawals Operational
Onboarding ? Operational
Autowithdrawal Operational
Batch Disbursements ? Operational
Payment Links Operational
Banking as a Service Operational
Topup Operational
Third Party Integrations (e.g. Shopify, WooCommerce etc.) ? Operational
Third Party Data Connection Operational
xenShield / Fraud Detection System ? Operational
Docs (docs.xendit.co) Operational
Remittance Payouts Operational
Global Payouts Operational
Global Payouts - EUR Operational
Global Payouts - GBP Operational
Indonesia - Payments Operational
Direct Debit - BNI Operational
Direct Debit - BRI Operational
Direct Debit - Mandiri Operational
E-Wallets - Astrapay Operational
E-Wallets - Dana Operational
E-Wallets - Jenius Pay Operational
E-Wallets - LinkAja Operational
E-Wallets - NexCash Operational
E-Wallets - OVO Operational
E-Wallets - ShopeePay Operational
Over-The-Counter Payments - Alfamart Operational
Over-The-Counter Payments - Indomaret Operational
PayLater - Akulaku Operational
PayLater - Atome Operational
PayLater - Indodana Operational
PayLater - Kredivo Operational
PayLater - Uangme Operational
QR Payments - DANA Operational
QR Payments - LinkAja Operational
QR Payments - Xendit Operational
Virtual Account - BCA Operational
Virtual Account - BJB Operational
Virtual Account - BNC Operational
Virtual Account - BNI Operational
Virtual Account - BRI Operational
Virtual Account - BSI Operational
Virtual Account - BSS Operational
Virtual Account - BSS BI-FAST Operational
Virtual Account - CIMB Operational
Virtual Account - DBS Operational
Virtual Account - Mandiri Operational
Virtual Account - Permata Operational
Credit/Debit Cards Operational
Credit/Debit Cards - BCA Operational
Indonesia - Payouts Operational
Disbursement - BCA Operational
Disbursement - BRI Operational
Disbursement - BNI Operational
Disbursement - BSI ? Operational
Disbursement - Mandiri Operational
Disbursement - Permata Operational
Disbursement - Other Indonesia banks and E-Wallets Operational
Batch Payout Operational
Malaysia - Payments Operational
Direct Debit - UOB Operational
Direct Debit - Standard Chartered Operational
Direct Debit - RHB Operational
Direct Debit - Public Bank Operational
Direct Debit - OCBC Operational
Direct Debit - MAYBANK2U Operational
Direct Debit - MAYBANK2E Operational
Direct Debit - KFH Operational
Direct Debit - HSBC Operational
Direct Debit - Hong Leong Bank Operational
Direct Debit - CIMB Operational
Direct Debit - BSN Operational
Direct Debit - Bank Rakyat Operational
Direct Debit - Bank of China Operational
Direct Debit - Mualamat Operational
Direct Debit - Bank Islam Operational
Direct Debit - Ambank Operational
Direct Debit - Alliance Operational
Direct Debit - Agro Operational
Direct Debit - Affin Bank Operational
E-Wallets - Touch n Go Operational
E-Wallets - ShopeePay Operational
E-Wallets - Grabpay Operational
E-Wallets - WeChat Pay Operational
Credit/Debit Cards Operational
Malaysia - Payouts Operational
Disbursement - UOB Operational
Philippines - Payments Operational
Direct Debit - Chinabank Online Banking Operational
Direct Debit - BDO Operational
Direct Debit - BDO Online Banking Operational
Direct Debit - BOC Online Banking Operational
Direct Debit - BPI Operational
Direct Debit - BPI Online Banking Operational
Direct Debit - BPI Recurring Operational
Direct Debit - Chinabank Operational
Direct Debit - Instapay Online Banking Operational
Direct Debit - Landbank Online Banking Operational
Direct Debit - Maybank Online Banking Operational
Direct Debit - Metrobank Online Banking Operational
Direct Debit - Pesonet Online Banking Operational
Direct Debit - PSBank Online Banking Operational
Direct Debit - PNB Online Banking Operational
Direct Debit - RCBC Operational
Direct Debit - RCBC Online Banking Operational
Direct Debit - Robinsons Bank Online Banking Operational
Direct Debit - Security Bank Online Banking Operational
Direct Debit - Unionbank Operational
Direct Debit - Unionbank Online Banking Operational
E-Wallets - GCash Operational
E-Wallets - Grabpay Operational
E-Wallets - Paymaya Operational
E-Wallets - ShopeePay Operational
PayLater - Cashalo Operational
PayLater - BillEase Operational
Over-The-Counter Payments - 7-Eleven Operational
Over-The-Counter Payments - 7-Eleven via Cliqq Operational
Over-The-Counter Payments - Cebuana Operational
Over-The-Counter Payments - CVM Operational
Over-The-Counter Payments - ECPay Operational
Over-The-Counter Payments - ECPay Loans Operational
Over-The-Counter Payments - ECPay School Operational
Over-The-Counter Payments - LBC Operational
Over-The-Counter Payments - Mlhuillier Operational
Over-The-Counter Payments - Palawan Operational
Over-The-Counter Payments - Perahub Operational
Over-The-Counter Payments - USSC Operational
Virtual Account - BANK_TRANSFER Operational
QR Payments - QRPH Operational
Credit/Debit Cards Operational
Philippines - Payouts Operational
Disbursement - BDO Operational
Disbursement - BPI Operational
Disbursement - GCASH Operational
Disbursement - Paymaya Operational
Disbursement - Other Philippines banks and E-Wallets Operational
Batch Payout Operational
Thailand - Payments Operational
Direct Debit - Kasikornbank Operational
Direct Debit - Bank of Bangkok Limited Operational
Direct Debit - Bank of Ayudhya Operational
Direct Debit - Krungthai Bank Operational
Direct Debit - Siam Commercial Bank Operational
E-Wallets - TrueMoney Operational
E-Wallets - Line Pay Operational
E-Wallets - WeChat Pay Operational
E-Wallets - ShopeePay Operational
QR Payments - Promptpay Operational
Credit/Debit Cards Operational
Thailand - Payouts Operational
TH All Destinations Operational
Vietnam - Payments Operational
E-Wallets - Appota Operational
E-Wallets - ShopeePay Operational
E-Wallets - VNPT Wallet Operational
E-Wallets - ZaloPay Operational
Virtual Account - MSB Operational
Virtual Account - PVcom Bank Operational
Virtual Account - Vietcapital Operational
Virtual Account - VPBank Operational
Virtual Account - Woori Operational
Credit/Debit Cards Operational
Notifications Operational
WhatsApp Operational
SMS Operational
Email Operational
Viber Operational
Test Mode Operational
Cards Operational
All Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance for PH_DBI Disbursement Mar 28, 2025 19:25-21:35 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 20:25 UTC+08
End Time: 28 March 2025 22:35 UTC+08

Impact:
- All transactions to PH_DBI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 27, 2025 - 18:41 WIB

Scheduled Maintenance for PH_EQB Disbursement Mar 28, 2025 20:55 - Mar 29, 2025 00:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 21:55 UTC+08
End Time: 29 March 2025 01:05 UTC+08

Impact:
- All transactions to PH_EQB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 27, 2025 - 16:49 WIB

Scheduled Maintenance for BPI Direct Debit Mar 28, 2025 20:55-21:35 WIB

Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Fri Mar 28 2025 13:55:00 GMT+0000
End Date: Fri Mar 28 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Posted on Mar 23, 2025 - 07:00 WIB

Scheduled Maintenance for PH_SCB Disbursement Mar 28, 2025 21:25 - Mar 29, 2025 03:35 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 22:25 UTC+08
End Time: 29 March 2025 04:35 UTC+08

Impact:
- All transactions to PH_SCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 26, 2025 - 12:47 WIB

Scheduled Maintenance for PH_WDB Disbursement Mar 28, 2025 22:45-23:40 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 23:45 UTC+08
End Time: 29 March 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_MCCB Disbursement Mar 28, 2025 22:55 - Mar 29, 2025 02:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 23:55 UTC+08
End Time: 29 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 16:05 WIB

Scheduled Maintenance for BPI Direct Debit Mar 28, 2025 22:55 - Mar 29, 2025 00:05 WIB

Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Fri Mar 28 2025 15:55:00 GMT+0000
End Date: Fri Mar 28 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Posted on Mar 23, 2025 - 07:00 WIB

Scheduled Maintenance for PH_EWR Disbursement Mar 28, 2025 23:55 - Mar 29, 2025 03:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 00:55 UTC+08
End Time: 29 March 2025 04:05 UTC+08

Impact:
- All transactions to PH_EWR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 27, 2025 - 16:09 WIB

Scheduled Maintenance for PH_EWB Disbursement Mar 28, 2025 23:55 - Mar 29, 2025 00:35 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 00:55 UTC+08
End Time: 29 March 2025 01:35 UTC+08

Impact:
- All transactions to PH_EWB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 27, 2025 - 18:42 WIB

Scheduled Maintenance for PH_PBB Disbursement Mar 28, 2025 23:55 - Mar 29, 2025 04:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 00:55 UTC+08
End Time: 29 March 2025 05:05 UTC+08

Impact:
- All transactions to PH_PBB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 27, 2025 - 18:42 WIB

Scheduled Maintenance for PH_SCB Disbursement Mar 29, 2025 21:25 - Mar 30, 2025 03:35 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 22:25 UTC+08
End Time: 30 March 2025 04:35 UTC+08

Impact:
- All transactions to PH_SCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 22, 2025 - 19:52 WIB

Scheduled Maintenance for PH_WDB Disbursement Mar 29, 2025 22:45-23:40 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 29 March 2025 23:45 UTC+08
End Time: 30 March 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_WDB Disbursement Mar 30, 2025 22:45-23:40 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 30 March 2025 23:45 UTC+08
End Time: 31 March 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_CEBRUR Disbursement Mar 31, 2025 20:55 - Apr 1, 2025 04:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 21:55 UTC+08
End Time: 01 April 2025 05:05 UTC+08

Impact:
- All transactions to PH_CEBRUR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 26, 2025 - 16:04 WIB

Scheduled Maintenance for PH_CBCI Disbursement Mar 31, 2025 21:55 - Apr 1, 2025 01:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 22:55 UTC+08
End Time: 01 April 2025 02:05 UTC+08

Impact:
- All transactions to PH_CBCI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 27, 2025 - 16:09 WIB

Scheduled Maintenance for PH_LSB Disbursement Mar 31, 2025 22:25-23:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:25 UTC+08
End Time: 01 April 2025 00:05 UTC+08

Impact:
- All transactions to PH_LSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 27, 2025 - 16:09 WIB

Scheduled Maintenance for PH_UDP Disbursement Mar 31, 2025 22:25-23:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:25 UTC+08
End Time: 01 April 2025 00:05 UTC+08

Impact:
- All transactions to PH_UDP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 27, 2025 - 16:09 WIB

Scheduled Maintenance for PH_WDB Disbursement Mar 31, 2025 22:45-23:40 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:45 UTC+08
End Time: 01 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_PNB Disbursement Mar 31, 2025 22:55 - Apr 1, 2025 00:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 01:05 UTC+08

Impact:
- All transactions to PH_PNB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 20, 2025 - 16:08 WIB

Scheduled Maintenance for PH_BPI Disbursement Mar 31, 2025 22:55 - Apr 1, 2025 00:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 31 March 2025 23:55 UTC+08
End Time: 01 April 2025 01:05 UTC+08

Impact:
- All transactions to PH_BPI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 25, 2025 - 16:19 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr 1, 2025 22:45-23:40 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 01 April 2025 23:45 UTC+08
End Time: 02 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr 2, 2025 22:45-23:40 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 02 April 2025 23:45 UTC+08
End Time: 03 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr 3, 2025 22:45-23:40 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 03 April 2025 23:45 UTC+08
End Time: 04 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr 4, 2025 22:45-23:40 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 04 April 2025 23:45 UTC+08
End Time: 05 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_RCBC Disbursement Apr 5, 2025 02:55-04:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 05 April 2025 03:55 UTC+08
End Time: 05 April 2025 05:05 UTC+08

Impact:
- All transactions to PH_RCBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 24, 2025 - 16:02 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr 5, 2025 22:45-23:40 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 05 April 2025 23:45 UTC+08
End Time: 06 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_RCBC Disbursement Apr 6, 2025 02:55-04:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 06 April 2025 03:55 UTC+08
End Time: 06 April 2025 05:05 UTC+08

Impact:
- All transactions to PH_RCBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 24, 2025 - 16:02 WIB

Scheduled Maintenance for PH_WDB Disbursement Apr 6, 2025 22:45-23:40 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 06 April 2025 23:45 UTC+08
End Time: 07 April 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Mar 21, 2025 - 18:28 WIB

Scheduled Maintenance for PH_PVB Disbursement Dec 15, 2025 02:55-07:05 WIB

Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 15 December 2025 03:55 UTC+08
End Time: 15 December 2025 08:05 UTC+08

Impact:
- All transactions to PH_PVB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Posted on Jan 15, 2025 - 05:52 WIB
Mar 28, 2025
Scheduled Maintenance for PH_LBP Disbursement
Completed - The scheduled maintenance has been completed.
Mar 28, 08:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 06:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 07:55 UTC+08
End Time: 28 March 2025 09:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 26, 18:52 WIB
Scheduled Maintenance for PH_LBP Disbursement
Completed - The scheduled maintenance has been completed.
Mar 28, 08:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 06:40 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 07:40 UTC+08
End Time: 28 March 2025 09:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 22:13 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 28, 05:44 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 28, 05:32 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 28, 05:10 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-9999, above 100000001
Mar 28, 05:00 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
MANDIRI: 1-9999, above 100000001
Mar 28, 04:50 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: 1-9999, above 100000001
Mar 28, 04:40 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: 1-9999, above 100000001
Mar 28, 04:30 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 5000-250000000
BNI: 1-9999, above 100000001
Mar 28, 04:20 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
MANDIRI: 1-9999, above 100000001
Mar 28, 04:10 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: above 250000001
Mar 28, 04:00 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: 1-9999, above 50000001
Mar 28, 03:50 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: All amount
Mar 28, 03:40 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: 1-9999, above 50000001
Mar 28, 03:20 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: All amount
Mar 28, 03:10 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: 1-9999, above 50000001
Mar 28, 03:00 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: All amount
Mar 28, 01:00 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: All amount
MANDIRI: All amount
Mar 27, 23:00 WIB
Scheduled Maintenance for PH_SCB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 28, 05:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 03:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 28 March 2025 04:55 UTC+08
End Time: 28 March 2025 06:05 UTC+08

Impact:
- All transactions to PH_SCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 26, 16:04 WIB
Scheduled Maintenance for PH_BPIDB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 28, 04:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 17:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 18:55 UTC+08
End Time: 28 March 2025 05:05 UTC+08

Impact:
- All transactions to PH_BPIDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 24, 16:34 WIB
Scheduled Maintenance for PH_MCCB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 28, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 23:55 UTC+08
End Time: 28 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 16:05 WIB
Scheduled Maintenance for PH_CIMB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 28, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 21:55 UTC+08
End Time: 28 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_CIMB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 26, 16:40 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 28, 00:47 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 28, 00:32 WIB
Scheduled Maintenance for PH_PNB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 28, 00:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 23:55 UTC+08
End Time: 28 March 2025 01:35 UTC+08

Impact:
- All transactions to PH_PNB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 27, 16:06 WIB
Payouts Disruption in Philippines
Resolved - This incident has been resolved.
Mar 28, 00:30 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001
Other banks and Ewallets: 1-50000
Mar 28, 00:20 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001
Other banks and Ewallets: 1-50000
Mar 28, 00:10 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 28, 00:00 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 28, 00:22 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 28, 00:13 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 28, 00:07 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 28, 00:02 WIB
Scheduled Maintenance for BPI Direct Debit
Completed - The scheduled maintenance has been completed.
Mar 28, 00:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:56 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Thu Mar 27 2025 15:55:00 GMT+0000
End Date: Thu Mar 27 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 23, 07:00 WIB
Mar 27, 2025
Scheduled Maintenance for PH_WDB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 23:40 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:45 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 23:45 UTC+08
End Time: 28 March 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 24, 17:31 WIB
Scheduled Maintenance for PH_DCP Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 23:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 21:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 22:55 UTC+08
End Time: 28 March 2025 00:05 UTC+08

Impact:
- All transactions to PH_DCP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 26, 19:04 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 27, 22:30 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Mar 27, 22:10 WIB
Scheduled Maintenance for PH_MCCB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 22:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 19:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 20:55 UTC+08
End Time: 27 March 2025 23:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 25, 03:33 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 27, 22:00 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Mar 27, 21:00 WIB
Scheduled Maintenance for BPI Direct Debit
Completed - The scheduled maintenance has been completed.
Mar 27, 21:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Thu Mar 27 2025 13:55:00 GMT+0000
End Date: Thu Mar 27 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 23, 07:00 WIB
VIRTUAL_ACCOUNT BSI Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 27, 19:24 WIB
Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BSI payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 27, 17:12 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 27, 15:19 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 27, 15:18 WIB
Scheduled Maintenance for PH_PAR Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 14:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 09:25 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 10:25 UTC+08
End Time: 27 March 2025 15:35 UTC+08

Impact:
- All transactions to PH_PAR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 26, 16:04 WIB
Payouts Disruption in Philippines
Resolved - This incident has been resolved.
Mar 27, 13:10 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 27, 13:00 WIB
Payouts Disruption in Philippines
Resolved - This incident has been resolved.
Mar 27, 12:50 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 27, 12:40 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 27, 12:10 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 27, 12:00 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
Mar 27, 11:50 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: 1-50000
Other banks and Ewallets: 1-50000
Mar 27, 11:40 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
Mar 27, 11:30 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 27, 10:40 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 27, 08:51 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 27, 07:22 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 27, 05:59 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 27, 05:33 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 27, 05:31 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 27, 05:29 WIB
Scheduled Maintenance for PH_EWR Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 04:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:56 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 00:55 UTC+08
End Time: 27 March 2025 05:05 UTC+08

Impact:
- All transactions to PH_EWR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 25, 16:19 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 27, 04:00 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: above 250000001
Mar 27, 03:40 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
MANDIRI: 1-9999, above 50000001
Mar 27, 03:20 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: above 250000001
Mar 27, 03:10 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-9999, above 50000001
Mar 27, 03:00 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: above 250000001
Mar 26, 23:00 WIB
Scheduled Maintenance for PH_EWR Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 02:06 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 00:55 UTC+08
End Time: 27 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_EWR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 25, 16:52 WIB
Scheduled Maintenance for PH_EWB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 00:55 UTC+08
End Time: 27 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_EWB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 25, 16:52 WIB
Scheduled Maintenance for PH_MCCB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 26 March 2025 23:55 UTC+08
End Time: 27 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 16:05 WIB
Scheduled Maintenance for PH_CRD Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 01:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:45 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 26 March 2025 23:45 UTC+08
End Time: 27 March 2025 02:05 UTC+08

Impact:
- All transactions to PH_CRD (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 25, 16:19 WIB
Payouts Disruption in Philippines
Resolved - This incident has been resolved.
Mar 27, 00:50 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
PH_UBP: above 50001
Other banks and Ewallets: 1-50000
Mar 27, 00:40 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 27, 00:50 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 27, 00:24 WIB
Scheduled Maintenance for PH_MAYA Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 00:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:56 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 27 March 2025 00:55 UTC+08
End Time: 27 March 2025 01:35 UTC+08

Impact:
- All transactions to PH_MAYA (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:36 WIB
Scheduled Maintenance for BPI Direct Debit
Completed - The scheduled maintenance has been completed.
Mar 27, 00:06 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Wed Mar 26 2025 15:55:00 GMT+0000
End Date: Wed Mar 26 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 23, 07:00 WIB
Scheduled Maintenance for PH_SPY Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 00:06 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 26 March 2025 20:55 UTC+08
End Time: 27 March 2025 01:05 UTC+08

Impact:
- All transactions to PH_SPY (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 24, 23:45 WIB
Scheduled Maintenance for PH_DCP Disbursement
Completed - The scheduled maintenance has been completed.
Mar 27, 00:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:56 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 26 March 2025 23:55 UTC+08
End Time: 27 March 2025 01:05 UTC+08

Impact:
- All transactions to PH_DCP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 26, 20:03 WIB
Mar 26, 2025
Scheduled Maintenance for PH_WDB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 26, 23:40 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:45 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 26 March 2025 23:45 UTC+08
End Time: 27 March 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:28 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 26, 22:40 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Mar 26, 22:10 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 26, 22:00 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Mar 26, 21:00 WIB
Scheduled Maintenance for BPI Direct Debit
Completed - The scheduled maintenance has been completed.
Mar 26, 21:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Wed Mar 26 2025 13:55:00 GMT+0000
End Date: Wed Mar 26 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 23, 07:00 WIB
Payouts Disruption in Philippines
Resolved - This incident has been resolved.
Mar 26, 15:30 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000
Mar 26, 15:10 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: All amount
Mar 26, 15:00 WIB
Payouts Disruption in Philippines
Resolved - This incident has been resolved.
Mar 26, 14:50 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000
Mar 26, 14:30 WIB
DIRECT_DEBIT RCBC Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 26, 10:12 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 26, 09:57 WIB
Scheduled Maintenance for ECPAY_LOAN Over-The-Counter
Completed - The scheduled maintenance has been completed.
Mar 26, 07:01 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:01 WIB
Scheduled - Dear Customers, please be informed that one of our OTC partners will be performing maintenance to serve you better.

Channel Code: ECPAY_LOAN
Start Date: Tue Mar 25 2025 21:00:00 GMT+0800
End Date: Wed Mar 26 2025 08:00:00 GMT+0800
Impact: Payments using this channel may be partially disrupted
Suggestion: If payment is unavailable via GCash, please use Maya Bills *apply vice-versa
Mar 24, 16:58 WIB
Scheduled Maintenance for ECPAY_SCHOOL Over-The-Counter
Completed - The scheduled maintenance has been completed.
Mar 26, 07:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:00 WIB
Scheduled - Dear Customers, please be informed that one of our OTC partners will be performing maintenance to serve you better.

Channel Code: ECPAY_SCHOOL
Start Date: Tue Mar 25 2025 21:00:00 GMT+0800
End Date: Wed Mar 26 2025 08:00:00 GMT+0800
Impact: Payments using this channel may be partially disrupted
Suggestion: If payment is unavailable via GCash, please use Maya Bills *apply vice-versa
Mar 24, 16:58 WIB
Scheduled Maintenance for PH_PBC Disbursement
Completed - The scheduled maintenance has been completed.
Mar 26, 05:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 25 March 2025 21:55 UTC+08
End Time: 26 March 2025 06:35 UTC+08

Impact:
- All transactions to PH_PBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 16:05 WIB
Over-The-Counter ECPAY_LOAN Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 26, 05:32 WIB
Identified - Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_LOAN payments due to disruption on our partner's end.

Impact:
- The created Over-The-Counter (OTC) ECPAY_LOAN cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 20:30 WIB
Over-The-Counter ECPAY_SCHOOL Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 26, 05:32 WIB
Identified - Dear Valued Customers,

We have detected issues with Over-The-Counter (OTC) ECPAY_SCHOOL payments due to disruption on our partner's end.

Impact:
- The created Over-The-Counter (OTC) ECPAY_SCHOOL cannot be paid
- The successful Over-The-Counter (OTC) payment will take longer to process
- Merchants will still be able to create/update Over-The-Counter (OTC) payment codes

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 20:30 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 26, 04:00 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: above 250000001
Mar 25, 23:00 WIB
Scheduled Maintenance for PH_BDO Disbursement
Completed - The scheduled maintenance has been completed.
Mar 26, 03:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 25 March 2025 23:55 UTC+08
End Time: 26 March 2025 04:05 UTC+08

Impact:
- All transactions to PH_BDO (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 24, 16:03 WIB
Scheduled Maintenance for PH_MCCB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 26, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 25 March 2025 23:55 UTC+08
End Time: 26 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 16:05 WIB
OVO EWALLET DISRUPTION
Resolved - This incident has been resolved.
Mar 26, 00:30 WIB
Identified - Dear Valued Customers,

We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on OVO
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

Our partner has confirmed that they are investigating the issue.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 17:22 WIB
Scheduled Maintenance for BPI Direct Debit
Completed - The scheduled maintenance has been completed.
Mar 26, 00:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Tue Mar 25 2025 15:55:00 GMT+0000
End Date: Tue Mar 25 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 23, 07:00 WIB
Mar 25, 2025
Scheduled Maintenance for PH_WDB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 25, 23:40 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:45 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 25 March 2025 23:45 UTC+08
End Time: 26 March 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:28 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 25, 22:40 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Mar 25, 22:10 WIB
Scheduled Maintenance for PH_LSB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 25, 22:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:25 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 25 March 2025 22:25 UTC+08
End Time: 25 March 2025 23:35 UTC+08

Impact:
- All transactions to PH_LSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 24, 14:13 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 25, 22:03 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Mar 25, 21:00 WIB
Scheduled Maintenance for BPI Direct Debit
Completed - The scheduled maintenance has been completed.
Mar 25, 21:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Tue Mar 25 2025 13:55:00 GMT+0000
End Date: Tue Mar 25 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 23, 07:00 WIB
EWALLET GCASH Philippines Disruption
Resolved - Dear Valued customers,

Our partner has confirmed that the incident has been resolved.

We thank you for your patience.

Best regards,
Xendit Customer Success
Mar 25, 20:42 WIB
Investigating - Dear Valued Customers,

We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on GCASH
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold

We have confirmed that this is an issue with our Partner GCash.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 17:04 WIB
EWALLET OVO Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 18:06 WIB
Identified - Dear Valued Customers,

We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.

Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 10.30% of requests in the last 15 minutes have been affected
- First triggered at: 2025-03-25 16:07:13+07:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 17:49 WIB
DIRECT_DEBIT RCBC Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 17:49 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 17:34 WIB
EWALLET OVO Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 17:17 WIB
Identified - Dear Valued Customers,

We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on OVO
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 17:14 WIB
EWALLET OVO Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 17:05 WIB
Identified - Dear Valued Customers,

We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on OVO
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 17:00 WIB
EWALLET OVO Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 16:37 WIB
Identified - Dear Valued Customers,

We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on OVO
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 16:24 WIB
Scheduled Maintenance for PH_OWN Disbursement
Completed - The scheduled maintenance has been completed.
Mar 25, 16:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 15:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 25 March 2025 16:55 UTC+08
End Time: 25 March 2025 17:35 UTC+08

Impact:
- All transactions to PH_OWN (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 25, 12:22 WIB
EWALLET OVO Indonesia Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 16:19 WIB
Identified - Dear Valued Customers,

We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.

Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 11.10% of requests in the last 15 minutes have been affected
- First triggered at: 2025-03-25 16:07:13+07:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 16:13 WIB
EWALLET GCASH Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 16:13 WIB
Update - Dear Valued Customers,

We have received confirmation from our Partner that end users will have errors trying to complete payments.

We will continue to provide updates.

Best Regards,
Xendit customer service
Mar 25, 15:59 WIB
Identified - Dear Valued Customers,

We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on GCASH
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 14:48 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 11:48 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 11:32 WIB
DIRECT_DEBIT RCBC Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 11:29 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 11:14 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 11:20 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 11:11 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 09:47 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 09:33 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 08:33 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 08:18 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 25, 05:00 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, 100000001-250000000
Mar 25, 04:50 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Mar 25, 04:30 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: above 250000001
Mar 25, 04:20 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Mar 25, 04:10 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: above 250000001
Mar 25, 04:00 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: 1-9999, above 100000001
MANDIRI: 1-9999, above 50000001
Mar 25, 03:30 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
MANDIRI: above 250000001
Mar 25, 03:20 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
MANDIRI: All amount
Mar 25, 03:10 WIB
Update - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
MANDIRI: above 250000001
Mar 25, 01:00 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
MANDIRI: above 250000001
Mar 24, 23:00 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 04:18 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 04:07 WIB
Scheduled Maintenance for PH_CIMB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 25, 03:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 01:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 25 March 2025 02:55 UTC+08
End Time: 25 March 2025 04:05 UTC+08

Impact:
- All transactions to PH_CIMB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 24, 23:00 WIB
Scheduled Maintenance for PH_MCCB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 25, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 24 March 2025 23:55 UTC+08
End Time: 25 March 2025 03:05 UTC+08

Impact:
- All transactions to PH_MCCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 16:05 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 01:07 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 00:53 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 00:50 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 25, 00:18 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 25, 00:10 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 24, 23:55 WIB
Scheduled Maintenance for BPI Direct Debit
Completed - The scheduled maintenance has been completed.
Mar 25, 00:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Mon Mar 24 2025 15:55:00 GMT+0000
End Date: Mon Mar 24 2025 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 23, 07:00 WIB
Mar 24, 2025
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 24, 23:52 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 24, 23:18 WIB
Scheduled Maintenance for PH_WDB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 24, 23:40 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:45 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 24 March 2025 23:45 UTC+08
End Time: 25 March 2025 00:40 UTC+08

Impact:
- All transactions to PH_WDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 11, 16:19 WIB
Scheduled Maintenance for PH_CIMB Disbursement
Completed - The scheduled maintenance has been completed.
Mar 24, 23:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 24 March 2025 21:55 UTC+08
End Time: 25 March 2025 00:05 UTC+08

Impact:
- All transactions to PH_CIMB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 24, 18:20 WIB
Scheduled Maintenance for PH_RABI Disbursement
Completed - The scheduled maintenance has been completed.
Mar 24, 23:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 19:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 24 March 2025 20:55 UTC+08
End Time: 25 March 2025 00:05 UTC+08

Impact:
- All transactions to PH_RABI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 21, 18:36 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 24, 22:47 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 24, 22:41 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 24, 22:40 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Mar 24, 22:10 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 24, 22:18 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 24, 22:03 WIB
Scheduled Maintenance for PH_CTS Disbursement
Completed - The scheduled maintenance has been completed.
Mar 24, 22:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 24 March 2025 21:55 UTC+08
End Time: 24 March 2025 23:05 UTC+08

Impact:
- All transactions to PH_CTS (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team
Mar 20, 16:57 WIB
Payouts Disruption in Indonesia
Resolved - This incident has been resolved.
Mar 24, 22:00 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Mar 24, 21:00 WIB
Scheduled Maintenance for BPI Direct Debit
Completed - The scheduled maintenance has been completed.
Mar 24, 21:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Mon Mar 24 2025 13:55:00 GMT+0000
End Date: Mon Mar 24 2025 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted
Mar 23, 07:00 WIB
Payouts Disruption in Philippines
Resolved - This incident has been resolved.
Mar 24, 21:30 WIB
Identified - Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001
Mar 24, 21:00 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 24, 20:20 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 24, 20:03 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 24, 19:03 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 24, 18:48 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 24, 17:38 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 24, 17:20 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 24, 17:18 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 24, 17:07 WIB
DIRECT_DEBIT UBP Philippines Disruption
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service
Mar 24, 15:58 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Mar 24, 14:53 WIB
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

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