Disbursements to BCA Disruption

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Apr 30, 2021 - 18:52 WIB

Update

Disbursements to BCA with an amount less than 10,000 and more than 100,000,000 IDR are being processed normally again.

A small number of disbursements are pending due to the need for reconciliation, and are expected to be updated to their final statuses within the next 1 hour.

Posted Apr 30, 2021 - 17:56 WIB

Monitoring

We are still monitoring the issue.

Disbursements to BCA with an amount less than 10,000 and more than 100,000,000 IDR will be delayed. Affected disbursements will take approximately 1-2 more hours to reach their final state.

Posted Apr 30, 2021 - 14:32 WIB

Investigating

Callbacks for disbursement to BCA with an amount less than 10,000 and more than 100,000,000 IDR will be delayed

We regret any inconvenience caused

Posted Apr 30, 2021 - 12:26 WIB

This incident affected: Dashboard (Batch Disbursements) and Callback (Disbursements).