LinkAja E-wallets payment Intermittent Disruption

Incident Report for Xendit

Resolved

This incident is resolved

Posted Nov 27, 2021 - 15:36 WIB

Monitoring

A fix has been implemented and we are monitoring the situation.

Previously, impacted transactions will be reconciled to their final state in the next hour.

Posted Nov 27, 2021 - 14:57 WIB

Update

We are continuing to investigate this issue

Posted Nov 27, 2021 - 14:04 WIB

Investigating

Dear customers

We have detected issues in the following services:

LinkAja E-wallets
- LinkAja payments are intermittently not processed to their completion since 2021-11-26 10:24:59 (UTC+7)

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.

Posted Nov 27, 2021 - 13:08 WIB

This incident affected: xenInvoice.