Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Oct 11, 2025 - 00:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BRI: All amount
Posted Oct 11, 2025 - 00:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BRI: All amount
MANDIRI: 1-250000000
Posted Oct 10, 2025 - 23:50 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

MANDIRI: 1-250000000
Posted Oct 10, 2025 - 23:40 WIB
This incident affected: Indonesia - Payouts (Disbursement - BRI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.
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