BNI VA Service is Disrupted
Incident Report for Xendit
Resolved
Dear Customers,

We have recovered from the disruption in the BNI service. We can now process the virtual accounts creation and update for BNI.

Thank you.
Xendit Customer Support
Posted Oct 16, 2020 - 23:06 WIB
Update
We are continuing to monitor for any further issues.
Posted Oct 16, 2020 - 22:57 WIB
Monitoring
We are experiencing a disruption in BNI services. There is an intermittent impact on the following products:

BNI Virtual account
- Payments can be made into virtual accounts, but there are intermittent delays in creating and updating virtual accounts.

BNI is actively working to resolve this issue. We are monitoring the progress. We will provide further status updates as they are communicated to us. Please let us know if you have any questions.

Thank you.
Xendit Customer Support
Posted Oct 16, 2020 - 22:51 WIB
This incident affected: API (Virtual Accounts) and Indonesia - Payments (Virtual Account - BNI).