BRI Disbursement Delay

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Oct 01, 2021 - 17:16 WIB

Update

Our partner is still investigating this issue

Posted Oct 01, 2021 - 16:26 WIB

Update

We are continuing to investigate this issue.

Posted Oct 01, 2021 - 14:41 WIB

Investigating

Dear Customers,

We have detected a disruption with our bank partners resulting in a disruption in BRI disbursements.

Impact:
- Disbursements to BRI accounts with amounts from IDR 10,000 to 100,000,000 are not affected
- Disbursements to BRI accounts with amounts less than IDR 10,000 or more than IDR 100 million will be kept pending in our system until the issue is resolved
- All other disbursements are not affected

Posted Oct 01, 2021 - 13:08 WIB

This incident affected: Dashboard (Batch Disbursements) and Callback (Disbursements).