Delay in sending Ewallet payment callbacks
Incident Report for Xendit
Resolved
Our fix remains stable. The problem has been fixed.
Posted May 23, 2022 - 21:30 WIB
Monitoring
Payment callback times are back to normal.
We are continuing to monitor the situation.
Posted May 23, 2022 - 21:02 WIB
Identified
We have discovered an issue with our servers causing e-wallet payment callback to be delayed by an estimated 15 to 20 minutes.
We are taking steps to fix the issue.
Posted May 23, 2022 - 20:39 WIB
This incident affected: Indonesia - Payments (E-Wallets - Dana, E-Wallets - LinkAja, E-Wallets - OVO, E-Wallets - ShopeePay) and Philippines - Payments (E-Wallets - GCash, E-Wallets - Grabpay, E-Wallets - Paymaya, E-Wallets - ShopeePay).