Disbursements Delayed

Incident Report for Xendit

Resolved

We've observed that our channel partner is working as expected and disbursements to banks other than BNI, BRI, MANDIRI which were created before 9:50AM WIB are already processed

Posted Feb 25, 2021 - 10:22 WIB

Monitoring

We're seeing that the health of our channel partner is improving and disbursements are starting to be processed successfully again

Posted Feb 25, 2021 - 10:14 WIB

Investigating

Dear customers,

We're currently detecting issues with our channel partners which are causing disbursements to banks other than BNI, BRI, MANDIRI which were created before 9:50AM WIB will be pending

Posted Feb 25, 2021 - 10:00 WIB

This incident affected: API (xenDisburse).