BNI Virtual Account disruption

Incident Report for Xendit

Resolved

This incident has been resolved.

Payments made into BNI virtual accounts from 21:51 UTC+7 to 22:17 UTC +7 may have delayed callbacks. You should receive these delayed callbacks shortly.

Posted May 18, 2022 - 23:28 WIB

Monitoring

Our partner has informed us that a fix has been deployed. We are monitoring.

Posted May 18, 2022 - 23:23 WIB

Investigating

Dear customers,

We were informed by BNI that they are experiencing an issue affecting BNI virtual account payments. During this time,
- Virtual Account creation/update still can be done
- Inquiry or payment to the Virtual Account still can be done
- Payment notification/callback will be delayed

Posted May 18, 2022 - 23:17 WIB

This incident affected: API (Virtual Accounts) and Indonesia - Payments (Virtual Account - BNI).