BCA VA Disruption

Incident Report for Xendit

Resolved

This incident has been resolved. We are continuously seeing virtual account creation and updates for BCA are successful.

Posted Mar 04, 2021 - 11:49 WIB

Monitoring

A fix has been made and we are starting to see virtual account creation for BCA is successful. We will continue to monitor to ensure the product continues to work as expected.

Posted Mar 04, 2021 - 10:54 WIB

Investigating

Dear Customers,

We identified an issue with the creation and update of virtual accounts for BCA. No impact on making payment via virtual accounts for BCA. We are currently working to resolve this incident.

We apologize for any inconvenience caused. Thank you for your understanding and patience.

Kind regards,
Xendit Customer Support

Posted Mar 04, 2021 - 09:53 WIB

This incident affected: Indonesia - Payments (Virtual Account - BCA).