PH Regional Remittances Disruption

Incident Report for Xendit

Resolved

Dear Customers,

We received an update that our partner has resolved the issue. We have closely monitored the transactions and are pleased to inform you that disbursement and remittance services are back to normal.

Thank you, and we appreciate your patience.

Posted Jun 15, 2022 - 20:37 WIB

Investigating

Dear customers,

We detected disruption in PH regional remittance. All regional remittance payouts to PH banks and ewallets with less than Php 50,000 will not be processed.

Please refrain from transacting to these destination channels in the meantime.
We will update you as soon as we get the confirmation from the partner and restore the services accordingly. Thank you for your patience

Posted Jun 15, 2022 - 17:16 WIB

This incident affected: API (eWallets, Payouts).