Error for callback CERT_HAS_EXPIRED
Incident Report for Xendit
Dear customers,
This issue has been resolved. We are no longer seeing CERT_HAS_EXPIRED error for some affected customers for the past 30 minutes.
- For customer who have enabled auto-retry feature, failed callback will be retry automatically
- For customer who didn't enable auto-retry, kindly retry again via dashboard or Xendit will resend the affected failed callback in the upcoming hours

We apologize for the inconvenience caused and we thank you for your patience
Posted Oct 01, 2021 - 02:30 WIB
A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2021 - 02:02 WIB
The issue has been identified and a fix is being implemented.
Posted Oct 01, 2021 - 01:50 WIB
Dear customers, we are continuing to investigate this issue

We believe there is an issue relating DST Root CA X3 Expiration

Our team is on all hands to investigate and reproduce the issue

Your patience in this issue is highly appreciated
Posted Oct 01, 2021 - 01:26 WIB
We are currently investigating reports from some customers receiving CERT_HAS_EXPIRED on callback notifications.
Posted Sep 30, 2021 - 23:53 WIB
This incident affected: Callback (Cards Refund, eWallets, Virtual Accounts, Retail Outlets, Invoices, Disbursements, xenPlatform, Direct Debit, PayLater, QR Codes).