Disbursements disruption

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Sep 26, 2022 - 17:20 WIB

Identified

Dear Valued Customers,

We are currently experiencing a disruption to our disbursement product due to a partner down time.

Impact:
- Disbursements to Mandiri bank destination will be delayed
- Incident start time - 14:39 WIB

If possible, please refrain from transacting via this destination channel before the incident is resolved. Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support

Posted Sep 26, 2022 - 14:39 WIB

This incident affected: Indonesia - Payouts (Disbursement - Mandiri), Callback (Disbursements), and API (xenDisburse).