xenPlatform subaccount creation disruption
Incident Report for Xendit
Resolved
Dear customers

We have resolved this issue and xenPlatform accounts are now able to be successfully created. Any affected API requests can safely be retried
Posted Dec 01, 2021 - 14:28 WIB
Identified
Dear customers

We have detected issues in the following services:

XenPlatform account creation
- Customers will receive HTTP 500 errors when attempting to create platform accounts

We have identified the root cause of this issue and are currently implementing a fix.
Posted Dec 01, 2021 - 13:49 WIB
Investigating
Dear customers

We have detected issues in the following services:

XenPlatform account creation
- Customers will receive HTTP 500 errors when attempting to create platform accounts

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
Posted Dec 01, 2021 - 13:24 WIB
This incident affected: API (xenPlatform Accounts).
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