BSS BIFAST under maintenance

Incident Report for Xendit

Resolved

Dear customer,

This maintenance has finished. Sorry for the inconvenience

Thank you
Xendit Customer Support

Posted Nov 22, 2023 - 07:32 WIB

Update

Additional impact:

Disbursements:

Disbursement with amount 1-9,999 will be failed.
Disbursement with amount 100,000,001-250,000,000 will be intermittently failed.
Except for destination BNI, BRI, MANDIRI, BSS, BCA and PERMATA

Posted Nov 21, 2023 - 13:22 WIB

Investigating

Dear Customers

BSS BIFAST is under maintenance from the partner.
Mitigation: We request merchants to use other channels until the issue has been fixed to avoid payment delays.

We will inform you once the maintenance is completed.

Maintenance is expected to last until 8pm GMT+7 Nov 21, 2023.

Posted Nov 21, 2023 - 12:16 WIB

This incident affected: Indonesia - Payouts (Disbursement - Other Indonesia banks and E-Wallets) and Indonesia - Payments (Virtual Account - BSS).