All Systems Operational
API Operational
Cards Operational
eWallets Operational
Cardless Credit Operational
Virtual Accounts Operational
Retail Outlet Operational
Recurring Payments Operational
Payouts Operational
xenDisburse Operational
xenPlatform Operational
Callback Operational
Cards Refund Operational
eWallets Operational
Virtual Accounts Operational
Retail Outlets Operational
Invoices Operational
Disbursements Operational
xenPlatform Operational
Dashboard Operational
xenInvoice Operational
xenBatch Operational
eWallets Partners Operational
OVO Operational
Dana Operational
LinkAja Operational
Virtual Accounts Bank Partners Operational
BCA Operational
Mandiri Operational
BNI Operational
BRI Operational
Permata Operational
Retail Outlet Partners Operational
Alfamart Operational
Indomaret Operational
Cardless Credit Partners Operational
Kredivo Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 30, 2020

No incidents reported today.

Sep 29, 2020
Resolved - The issue has been resolved. E-wallet callbacks and settlements are operational.
Sep 29, 11:26 WIB
Update - We are continuing to investigate this issue.
Sep 29, 10:29 WIB
Investigating - We are currently investigating an issue that is causing delays in e-wallet payment callbacks and settlement.
Sep 29, 10:29 WIB
Completed - The scheduled maintenance has been completed.
Sep 29, 07:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 05:00 WIB
Scheduled - Alfamart has informed us that they will have a scheduled maintenance to improve and provide better services.

Date: 29th September 2020
Time: 05:00 AM - 07:00 AM (GMT +7)
Duration: 2 hours

During this maintenance:
1) Users will not be able to make Alfamart payments.

We suggest to use alternative payment channel during this time. Please encourage your customers to make payments before or after this window to avoid any issues.

Should you have any further inquiry, feel free to reach us out.

Sincerely,
Xendit Customer Support
Sep 28, 16:42 WIB
Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Resolved - The maintenance has been concluded. Payouts are operating normally. Thank you for the patience
Sep 18, 20:05 WIB
Identified - The issue has been identified and a fix is being implemented.
Sep 18, 17:10 WIB
Investigating - Dear customers,

We are currently performing unscheduled maintenance on XenPayouts. We do not currently have a timeline for resolution. We will update this page with the latest status.

Thanks,
Xendit team
Sep 18, 17:09 WIB
Sep 17, 2020

No incidents reported.

Sep 16, 2020
Completed - The scheduled maintenance has been completed.
Sep 16, 03:00 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 02:00 WIB
Scheduled - OVO has informed us that they will have a scheduled maintenance to improve and provide better services.

Date: 16th September 2020
Time: 02:00 AM - 03:00 AM (GMT +7)
Duration: 60 minutes

During this maintenance, users will not be able to make OVO payments.

We suggest to use alternative payment channel during this time.

Should you have any further inquiry, feel free to reach us out.

Sincerely,
Xendit Customer Support
Sep 15, 17:00 WIB