Resolved -
This incident has been resolved.
Apr 4, 21:41 WIB
Update -
We are currently processing all of VA creation/update requests. Once all proceed, we will update the status as resolved, and move to the reconciliation phase
Apr 4, 21:06 WIB
Monitoring -
We are starting to receive successful response on VA creation and update from BNI. We are also seeing BNI VA payments trend looks back to normal. We are monitoring the situation for the next few minutes.
Apr 4, 20:40 WIB
Update -
BNI is still investigating the issue, VA creation and Callback notification are also effected with the recent disruption
Apr 4, 11:51 WIB
Identified -
The issue has been identified and a fix is being implemented.
Apr 4, 10:16 WIB
Investigating -
Dear Customer,
We would like to inform you that BNI Virtual Account is having disruption due to issue from BNI. We are currently working with the partner to get it backed up.
During this time you would not be able to create, and update. We are still confirming with BNI whether payments affected. We suggest you to update to your end users about this issue, and encourage you to change the payment method if possible during the disruption.
Thank you for your attention.
Apr 4, 09:34 WIB