Identified - We are experiencing an issue with OVO ewallet transactions that are confirmed to be a partner issue.
Affected entities: - Instamoney: EWALLET OVO - Xendit: EWALLET OVO
Market: - Indonesia
Impact: - Timeouts on https://apigw.ovo.id, users will not be able to check balance, link accounts and create transactions - End customers will not be able to check balance and link accounts. - You will be able to initiate transactions, but will receive a SERVER_ERROR with a HTTP 500 response on a percent of requests.
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 500 error is received. - Reconciliation of the status of transactions after the incident will not be required. @cs-team
Mar 20, 2023 - 20:04 WIB
Identified - Our partner has confirmed that they are experiencing an issue and are working on a fix.
Mar 20, 2023 - 18:42 WIB
Investigating - We are observing a disruption in BCA PG transactions using the Get Payment Options API. All transactions that use this API are currently failing. We are checking with our bank partner and will update when we have more information.
Meanwhile, customers may wish to direct end users to other payment methods instead of BCA cards.
Mar 20, 2023 - 17:53 WIB
Update - We have identified that the issue is also impacting BCA disbursements. Disbursements with amount 250m to BCA accounts will be stuck in pending until the issue is resolved.
Mar 20, 2023 - 18:20 WIB
Identified - We are experiencing disruption to VA payments for BCA VAs (direct / switcher / aggregator). Our partner has confirmed there is an issue on their end and is working on a fix.
Payments and top ups using BCA VAs will fail until the issue is resolved. Please have your endusers make payments later or try alternative VAs.
Mar 20, 2023 - 17:57 WIB
We were informed that GCASH destination channel has a few scheduled maintenance dates in order to improve their services with the details as follows:
Start: March 21, 2023 at 02:00AM (UTC+8) End: March 21, 2023 at 06:00AM (UTC+8) Duration: 4 hours
Impact: - Online/Offline payments to GCash Payments will not be processed - Adjustments and refunds will also be not processed during this maintenance schedule - During this maintenance, any disbursement transaction to PH_GCASH as destination channel may fail or get stuck in pending/disbursing.
Please refrain from transacting to this eWallet payment channel in the meantime. We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.ph
Thank you for your understanding and cooperation.
Regards,
Xendit Customer Support Posted on
Feb 22, 2023 - 15:05 WIB
We were informed that GCASH destination channel has a few scheduled maintenance dates in order to improve their services with the details as follows:
Start: March 23, 2023 at 02:00AM (UTC+8) End: March 23, 2023 at 06:00AM (UTC+8) Duration: 4 hours
Impact: - Online/Offline payments to GCash Payments will not be processed - Adjustments and refunds will also be not processed during this maintenance schedule - During this maintenance, any disbursement transaction to PH_GCASH as destination channel may fail or get stuck in pending/disbursing.
Please refrain from transacting to this eWallet payment channel in the meantime. We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.ph
Thank you for your understanding and cooperation.
Regards,
Xendit Customer Support Posted on
Feb 22, 2023 - 15:06 WIB
We would like to inform you that there will be a scheduled downtime on the following date:
Date: 9 April 2023 Day: Sunday Duration: 1 Hour Time: Indonesia (ID): 01.00 AM - 02.00 AM (GMT+7) Philippines (PH): 02.00 AM - 03.00 AM (GMT+8)
During the downtime, different products will have different impacts. Some payment channels will have callbacks delayed until after the maintenance window.
Please refer to the table below for a detailed breakdown based on your country of operations.
Indonesia
Virtual Account - Payments processed normally but callbacks will be delayed
Retail Outlet - Payments processed normally but callbacks will be delayed
Cards - Payments processed normally
eWallet - Payments processed normally
QR Code - Payments processed normally
Paylater - Payments processed normally
Direct Debit - Payments processed normally
Refund - Refunds will be unavailable during maintenance window
Payment Link - No impact
Disbursement - Able to create disbursement but processing will be delayed up to 1 hour
Payouts API - Requests to Payouts API endpoint will return an error response - Unable to create payouts during maintenance
Batch Disbursement - Unable to create and approve from Xendit dashboard
Top Up - Able to proceed but funds will only show up after maintenance
Withdrawal - On-demand withdrawals will be disabled until after maintenance
Auto Withdrawal - No impact
XenPlatform - New sub-account creation will be unavailable during maintenance - Transfers will be unavailable during maintenance - Get balance API will be unavailable during maintenance - Consolidated reporting will be disabled
Transaction & Balance Report APIs - Will be unavailable during the maintenance
Xendit Dashboard - Unaccessible during the maintenance
Philippines
Retail Outlet - Payments processed normally
Cards - Payments processed normally
eWallet - Payments processed normally
Paylater - Payments processed normally
Direct Debit - Payments processed normally
Refund - Refunds will be unavailable during maintenance window
Payment Link - No impact
Disbursement - Able to create disbursement but processing will be delayed up to 1 hour
Payouts API - Requests to Payouts API endpoint will return an error response - Unable to create payouts during maintenance
Batch Disbursement - Unable to create and approve from Xendit dashboard
Top Up - Able to proceed but funds will only show up after maintenance
Withdrawal - On-demand withdrawals will be disabled until after maintenance
Auto Withdrawal - No impact
XenPlatform - New sub-account creation will be unavailable during maintenance - Transfers will be unavailable during maintenance - Get balance API will be unavailable during maintenance - Consolidated reporting will be disabled
Transaction & Balance Report APIs - Will be unavailable during the maintenance
Xendit Dashboard - Unaccessible during the maintenance
We are improving this system to improve better service for you.
We deeply apologize for the inconvenience. If you need further assistance, please contact us at: - Email: help@xendit.co for Indonesia - Email: help@xendit.ph for Philippines
Thank you for your understanding and cooperation.
Regards,
Xendit Customer Support Posted on
Mar 07, 2023 - 17:54 WIB
Impact: - Intermittent timeouts on PAYLATER for creation of plans and completing charge requests - You will be able to initiate transactions, but will receive a SERVER_ERROR with a HTTP 500 response on a percent of requests.
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 500 error is received. - Reconciliation of the status of transactions after the incident will not be required.
Mar 20, 19:26 WIB
Resolved -
This incident has been resolved and QRIS operations have resumed normal performance. We sincerely apologise for the disruption to the service.
Mar 19, 17:21 WIB
Investigating -
Dear customers
We are experiencing a disruption to all QRIS services in Indonesia. This impacts all QRIS operations across all channels, from creation to payment.
We are urgently investigating this issue. Meanwhile we recommend that you direct your end users to an alternative form of payment other than QRIS, if possible. We sincerely apologise for the inconvenience caused.
Mar 19, 16:45 WIB
Resolved -
Our partner has confirmed that the issue is resolved and we are seeing successful payments. GCASH payments have resumed normal performance.
Mar 19, 14:06 WIB
Update -
We are continuing to investigate this issue.
Mar 19, 14:05 WIB
Investigating -
Dear customers
We are observing intermittent errors in GCASH ewallet payments. Impact: — You will still be able to create a charge using GCASH but customers may not be able to complete the payment and encounter errors on the GCASH side You may want to consider directing your customers to alternative channels while the issue persists.
We are in touch with our partner and will provide an update when available.
Mar 19, 13:23 WIB
Resolved -
This incident has been resolved as our partner has updated that the issue has ceased on their side, and we are not experiencing the same errors.
Mar 18, 21:10 WIB
Identified -
Dear customers
We are experiencing a disruption to DANA QRIS payments. Our partner has confirmed that there is an ongoing issue.
Impact:
Impact: - QR string can be successfully generated - End-customer can only pay QR strings with DANA mobile app, other apps will return errors
We will update as soon as we can.
Mar 18, 19:19 WIB
Resolved -
This incident has been resolved and BCA switched VA creation has resumed normal performance. We apologise for any inconvenience caused.
Mar 18, 17:56 WIB
Identified -
Dear customers
We are observing an incident with BCA Switcher VA creations for Indonesia. Our partner has confirmed that an issue is ongoing which they are looking into.
You may experience intermittent errors when creating BCA VAs.
We will update as soon as we have more info.
Mar 18, 17:32 WIB
Resolved -
This incident has been resolved and disbursements have resumed regular performance. We are still waiting for partners to confirm the root cause and will update when we have details.
Mar 18, 15:59 WIB
Investigating -
Dear Valued Customers,
We are detecting delayed disbursements to Philippines GCASH accounts .
Impact:
- All disbursements with amounts less than or equal to PHP 50,000 will be delayed until the issue is resolved.
- No impact for transactions with amounts more than PHP 50,000.
We are working with our partners to investigate the issue and will share more details when available.
Please refrain from transacting to GCASH accounts with amounts less than or equal to 50k PHP in the meantime. There is no impact on transactions of more than 50k PHP.
We apologize for the inconvenience caused.
If you need further assistance, please contact us at help@xendit.ph.
Thank you for your understanding and cooperation.
Mar 18, 15:13 WIB
We have detected callback delays with our TPI Ecwid partners. We have implemented a fix for the problem and are currently monitoring it.
Impact: - End customers can pay, but the payment status will not update on their Ecwid seller dashboard - There will be a delayed order update callback to the seller dashboard
No action is needed by the merchant or end user
Regards, Xendit Customer Success
Mar 17, 09:30 WIB
Resolved -
This incident has been resolved.
Mar 16, 22:38 WIB
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 16, 22:28 WIB
Investigating -
Dear customers
We have detected issues with the 7Eleven Services
Impact: - New payment codes cannot currently be generated for this product. - Payment cannot be made using the payment code. - Invoices cannot be generated
Our partner has acknowledged and identified the issue and we are currently in the process of working with the relevant teams to resolve this.
Regards, Xendit Customer Success
Mar 16, 21:47 WIB
Resolved -
This incident has been resolved.
Mar 16, 19:46 WIB
Update -
We are continuing to investigate this issue.
Mar 16, 16:05 WIB
Investigating -
Dear Valued Customers,
We are detecting delayed disbursements to Philippines destinations.
Impact: - All disbursements, withdrawals, and remittances with amounts less than or equal to PHP 50,000 will be delayed until the issue is resolved. - No impact for transactions with amounts more than PHP 50,000.
We are working with our partners to investigate the issue and will share more details when we have one. Please refrain from transacting with amounts less than or equal to 50k PHP in the meantime. There is no impact on transactions of more than 50k PHP.
We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.ph.
Thank you for your understanding and cooperation.
Regards, Xendit Customer Success
Mar 16, 15:28 WIB
Resolved -
This incident has been resolved.
Mar 16, 17:30 WIB
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 16, 17:23 WIB
Update -
We are continuing to investigate this issue. We would like to inform you that both DANA eWallet and QA Codes are identified to be impacted.
Mar 16, 17:08 WIB
Investigating -
Dear Customers,
We have detected an issue with Ewallet DANA.
Details - We are seeing timeouts on EWALLET for the creation of charge requests - This is currently affecting 100% of requests - First triggered at 2023-03-16 16:13:45+07:00
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 500 error is received. - Reconciliation of the status of transactions after the incident will not be required.
We apologize for any inconvenience this might cause.
Regards, Xendit Customer Success
Mar 16, 16:27 WIB
Resolved -
We have received a notice from our partner that the issue has been resolved. Thank you for your understanding and cooperation.
Regards, Xendit Customer Success
Mar 16, 14:52 WIB
Monitoring -
A fix has been implemented, and we are currently monitoring the system.
Mar 16, 14:42 WIB
Investigating -
Dear Customers,
We have detected an issue with Ewallet DANA.
Details - We are seeing intermittent timeouts on EWALLET for the creation of charge requests - This is currently affecting 100% of requests - First triggered at 2023-03-16 14:08:43+07:00
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 500 error is received. - Reconciliation of the status of transactions after the incident will not be required.
We apologize for any inconvenience this might cause.
Regards, Xendit Customer Success
Mar 16, 14:22 WIB
Completed -
The scheduled maintenance has been completed.
Mar 16, 05:00 WIB
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 01:01 WIB
Scheduled -
Dear Valued Customers,
We were informed that GCASH destination channel has a few scheduled maintenance dates in order to improve their services with the details as follows:
Start: March 16, 2023 at 02:00AM (UTC+8) End: March 16, 2023 at 06:00AM (UTC+8) Duration: 4 hours
Impact: - Online/Offline payments to GCash Payments will not be processed - Adjustments and refunds will also be not processed during this maintenance schedule - During this maintenance, any disbursement transaction to PH_GCASH as destination channel may fail or get stuck in pending/disbursing.
Please refrain from transacting to this eWallet payment channel in the meantime. We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.ph
Resolved -
The issue has been resolved. Thank you for your understanding and cooperation.
Regards, Xendit Customer Success
Mar 15, 17:33 WIB
Monitoring -
We have received a notice from our partner that the issue has been resolved. The channel is enabled to receive requests again. We will continue monitoring.
Mar 15, 15:41 WIB
Update -
We are continuing to investigate this issue. Currently, we are no longer accepting requests on this channel while the investigation continues. We'll share more details when we have one.
Thank you for your understanding and cooperation.
Regards, Xendit Customer Success
Mar 15, 14:48 WIB
Investigating -
Dear Valued Customer,
We are currently seeing service degradation on our Direct Debit UBP channels.
Impact: - Due to high error responses, customers attempting to use the Direct Debit UBP channel will receive error responses.
We are working with our partners to investigate the issue and will share more details when we have one. We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.ph.
Thank you for your understanding and cooperation.
Regards, Xendit Customer Support
Mar 15, 14:21 WIB
Resolved -
We have received a notice from our partner that the issue has been resolved. Thank you for your understanding and cooperation.
Regards, Xendit Customer Success
Mar 15, 17:05 WIB
Investigating -
Dear Customers,
We have detected an issue with Ewallet DANA.
Details - We are seeing intermittent errors on EWALLET for the creation of charge requests - This is currently affecting about 1% of requests over every 30 minutes. - First triggered at 2023-03-15 13:40 +07:00
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 500 error is received. - Reconciliation of the status of transactions after the incident will not be required.
We apologize for any inconvenience this might cause.
Regards, Xendit Customer Success
Mar 15, 14:40 WIB
Resolved -
The issue has been resolved. Thank you for your understanding and cooperation.
Mar 15, 15:46 WIB
Monitoring -
We have received a notice from our partner that the issue has been resolved. We will continue monitoring.
Mar 15, 15:39 WIB
Update -
We are continuing to investigate this issue.
Mar 15, 14:48 WIB
Update -
We are continuing to investigate this issue.
Mar 15, 14:48 WIB
Investigating -
Dear Valued Customers,
We are detecting delayed disbursements to Philippines destinations.
Impact: - All disbursements, withdrawals, and remittances with amount less than or equal to PHP 50,000 will be delayed until issue is resolved. - No impact for transactions with amount more than PHP 50,000.
We are working with our partners to investigate the issue, and will share more details when we have one.
Please refrain from transacting with amounts less than or equal to 50k PHP in the meantime. There is no impact to transaction of more than 50k PHP.
We deeply apologize for the inconvenience and the sudden announcement.
If you need further assistance, please contact us at help@xendit.ph.
Thank you for your understanding and cooperation.
Mar 15, 11:12 WIB
We've detected a network issues within our system at 13:17 GMT +7 (JKT time) for around 30 minutes which impacts: - Several transactions having intermittent delays.
This issue has been resolved. We apologize for the inconvenience.
Kind regards, Xendit support team.
Mar 15, 01:30 WIB
Virtual account creation and update for BSI VA had an issue between 7:28 - 7:56 pm GMT +7 (JKT) with these impacts: - BSI VA creation and update will remain in pending status
This issue has been resolved.
We are sorry for any inconvenience caused. And thank you for your understanding and patience.
Kind regards, Xendit Customer Support
Mar 14, 19:30 WIB
We would like to inform you regarding a disruption to Virtual Account Creation and Update which happened between 09:00 - 10:12 am GMT + 7.
Impact of these disruption were: 1. Virtual Account creation/update request within these times stays at PENDING status until it is completely processed
2. Requested Virtual Account creation/update within these times couldn't be paid due to stuck in PENDING status
3. Callback for the activation will be delayed.
This issue has been resolved and all Virtual Account creation/update request has been reconciled.
We apologize for the inconvenience
Regards, Xendit Customer Support.
Mar 14, 09:00 WIB
At that time, these services can not be accessed :
1. Create VA, Update VA and Check VA 2. Payment Notifications / Callback 3. BNI eCollection & RDL
You can still conduct payment on BNI VA but Callback will be delayed. However for best practice, we suggest you to conduct payment when system maintenance is finished.
We are improving this system to improve better service for you.
We deeply apologize for the inconvenience. If you need further assistance, please contact us at help@xendit.co
Completed -
The scheduled maintenance has been completed.
Mar 9, 05:00 WIB
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 01:00 WIB
Scheduled -
Dear Valued Customers,
We were informed that GCASH destination channel has a few scheduled maintenance dates in order to improve their services with the details as follows:
Start: March 09, 2023 at 02:00AM (UTC+8) End: March 09, 2023 at 06:00AM (UTC+8) Duration: 4 hours
Impact: - Online/Offline payments to GCash Payments will not be processed - Adjustments and refunds will also be not processed during this maintenance schedule - During this maintenance, any disbursement transaction to PH_GCASH as destination channel may fail or get stuck in pending/disbursing.
Please refrain from transacting to this eWallet payment channel in the meantime. We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.ph
Resolved -
This incident has been resolved.
Mar 8, 21:18 WIB
Identified -
The issue has been identified and a fix is being implemented.
Mar 8, 18:35 WIB
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 8, 18:06 WIB
Identified -
Our partner has acknowledged the issue. We are following up with our partner on the situation.
Mar 8, 16:48 WIB
Investigating -
Dear Valued Customers, We were informed that there's currently a delay in processing remittances, disbursements, and withdrawals to PH_GCASH.
Impact: - Disbursements and Withdrawals to GCash - Remittance payouts to GCash with - Created disbursements to channels with cut-off processing for all amounts might intermittently FAIL
Please refrain from transacting to this destination channel for transactions of less than or equal to PHP 50k in the meantime.
We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.ph
Thank you for your understanding and cooperation. Xendit Team
Mar 8, 16:46 WIB
Resolved -
This incident has been resolved.
Mar 7, 23:00 WIB
Monitoring -
The channel has recovered, and we're monitoring the situation closely.
Mar 7, 17:44 WIB
Identified -
Our partner has acknowledged the issue. We are following up with our partner on the situation.
Mar 7, 17:27 WIB
Investigating -
Dear customers,
We have detected issues starting from 16:22 GMT+7 for the following services:
BPI Direct Debit - You will be expected to see a 503 HTTP response code for all BPI direct debit with a CHANNEL_UNAVAILABLE error code while the issue persists.
We are working with our partner to resolve this issue and will keep this page updated as we learn more.
Mar 7, 16:58 WIB
Resolved -
This incident has been resolved.
Mar 7, 17:24 WIB
Monitoring -
We have received a notice from our partner that the issue has been resolved. We will continue monitoring.
Mar 7, 14:01 WIB
Investigating -
Dear Customers,
We have detected an issue with Ewallet DANA. At the moment, you will able to initiate transactions but will receive a SERVER_ERROR with an HTTP 500 response on a percent of requests.
Details - We are seeing intermittent timeouts on EWALLET for the creation of charge requests - This is currently affecting over 4% of requests over the last 10 minutes. - First triggered at 2023-03-07 12:41:43+07:00
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 500 error is received. - Reconciliation of the status of transactions after the incident will not be required.
We apologize for any inconvenience this might cause.
Resolved -
This incident has been resolved.
Mar 6, 20:39 WIB
Identified -
We have received a notice from our partners about an internal issue on their system. We will continue to monitor.
Mar 6, 15:48 WIB
Investigating -
Dear Customers,
We have detected an issue with Ewallet DANA. At the moment, you will able to initiate transactions but will receive a SERVER_ERROR with an HTTP 500 response on a percent of requests.
Details - We are seeing intermittent timeouts on EWALLET for the creation of charge requests - This is currently affecting over 3% of requests over the last 5 minutes. - First triggered at 2023-03-06 15:09:43+07:00 - Percentage of errors: 3.80%
We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Retry transactions for which a 500 error is received. - Reconciliation of the status of transactions after the incident will not be required.
We apologize for any inconvenience this might cause.
We noticed a degraded performance on webhook or callback delivery to your server URLs in Live mode last night around 20:21 (Jakarta Time) for 1 minute. We are seeing healthy webhook traffic now and you may expect normal behavior.
We will continue to monitor the traffic and also reconcile the affected webhooks. We are aiming to reconcile all affected webhooks: 1. For the delayed callback, we will resend the callback. 2. For delayed status updates, we will update the status accordingly.
We apologize for any inconvenience this might cause.
Resolved -
We've confirmed that this incident is resolved with our partners
Mar 6, 12:49 WIB
Monitoring -
We've observed that the BancNet maintenance has completed and delayed disbursements between 1-50k are being processed as normal. We will continue to monitor until we confirm that services have fully been restored.
Mar 6, 12:23 WIB
Update -
We are continuing to monitor and work with our partners to get information on this incident
Mar 6, 11:53 WIB
Identified -
We have received a notice from our partners that there is a maintenance event with InstaPay. We will continue to monitor
Mar 6, 09:40 WIB
Investigating -
Dear Customers,
Our systems have detected unusual behavior from our UnionBank and SBC partners. While we investigate, we expect the following impact:
All PHP disbursement with amount 1-50k will be delayed. This includes remittance and withdrawal.
We will continue to monitor and keep you updated as we work with the partner.
Mar 6, 09:01 WIB
Resolved -
Our partner's emergency maintenance has concluded and we've confirmed that systems are working as expected.
Mar 6, 08:27 WIB
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 3, 08:49 WIB
Identified -
Dear Customers,
We are currently facing an issue with one of our bank partners on high error rates and high latency for direct debit UBP payments since 08:10 AM GMT+7. We already raised this to the partner, and they’re currently checking the root cause.
The impact to you is you would see 503 CHANNEL_UNAVAILABLE error for UBP direct debit while the issue persists.
For now, we enabled the circuit breaker to prevent payments from being processed until we receive the partner's advice.
We apologize for the inconvenience. If you need further assistance, please contact us at help@xendit.ph.
Thank you for your understanding and cooperation.
Regards, Xendit Customer Success
Feb 28, 10:39 WIB
Resolved -
We've confirmed that this maintenance has concluded at 6AM GMT+8
Mar 6, 08:16 WIB
Monitoring -
Maintenance has been extended to March 6th 2AM GMT+8. We are working with the partner to monitor the health of this channel.
Mar 5, 23:59 WIB
Investigating -
Dear Customers,
We have just confirmed that UBP is having emergency maintenance from 15:40 PM - 23:59 GMT+8. The impact is
1. All PHP disbursements will be delayed in processing 2. All PHP withdrawals will be delayed in processing 3. All PHP regional remittance payouts in pending
Mar 5, 14:59 WIB