Identified - Dear Valued Customers,

We have detected issues with VIETTELPAY EWALLET payments in Vietnam due to a disruption on our partner's end.

Impact:
- Merchants cannot create Payment Request or Payment Link with VIETTELPAY as payment method
- Users cannot use VIETTELPAY to pay

VIETTELPAY is undergoing maintenance and is estimated to be completed by 2 weeks.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Sep 04, 2024 - 14:56 WIB
API Operational
Cards Operational
Customers Endpoints Operational
Direct Debit Operational
E-Wallets Operational
Over-The-Counter Payments Operational
PayLater Operational
Payment APIs ? Operational
Payment Links ? Operational
Payouts Operational
QR Codes Operational
Subscriptions Operational
Virtual Account Operational
xenPlatform Accounts Operational
xenPlatform Transfers Operational
Callback Operational
BI SNAP Virtual Accounts Operational
Cards Refund Operational
Direct Debit Operational
E-Wallets Operational
Over-The-Counter Payments Operational
Payment Links Operational
Payouts Operational
PayLater Operational
QR Codes Operational
Virtual Account Operational
xenPlatform Operational
Credit/Debit Cards Operational
Credit/Debit Cards ? Operational
Credit Card - BCA Operational
Dashboard Operational
Dashboard Operational
Dashboard Withdrawals Operational
Onboarding ? Operational
Autowithdrawal Operational
Batch Disbursements ? Operational
Payment Links Operational
Third Party Integrations (e.g. Shopify, WooCommerce etc.) ? Operational
Third Party Data Connection Operational
xenShield / Fraud Detection System ? Operational
Docs (docs.xendit.co) Operational
Remittance Payouts Operational
Indonesia - Payments Operational
Direct Debit - BNI Operational
Direct Debit - BRI Operational
Direct Debit - Mandiri Operational
E-Wallets - Astrapay Operational
E-Wallets - Dana Operational
E-Wallets - Jenius Pay Operational
E-Wallets - LinkAja Operational
E-Wallets - NexCash Operational
E-Wallets - OVO Operational
E-Wallets - ShopeePay Operational
Over-The-Counter Payments - Alfamart Operational
Over-The-Counter Payments - Indomaret Operational
PayLater - Akulaku Operational
PayLater - Atome Operational
PayLater - Indodana Operational
PayLater - Kredivo Operational
PayLater - Uangme Operational
QR Payments - DANA Operational
QR Payments - LinkAja Operational
Virtual Account - BCA Operational
Virtual Account - BJB Operational
Virtual Account - BNC Operational
Virtual Account - BNI Operational
Virtual Account - BRI Operational
Virtual Account - BSI Operational
Virtual Account - BSS Operational
Virtual Account - BSS BI-FAST Operational
Virtual Account - CIMB Operational
Virtual Account - DBS Operational
Virtual Account - Mandiri Operational
Virtual Account - Permata Operational
Indonesia - Payouts Operational
Disbursement - BCA Operational
Disbursement - BRI Operational
Disbursement - BNI Operational
Disbursement - BSI ? Operational
Disbursement - Mandiri Operational
Disbursement - Permata Operational
Disbursement - Other Indonesia banks and E-Wallets Operational
Batch Payout Operational
Malaysia - Payments Operational
Direct Debit - UOB Operational
Direct Debit - Standard Chartered Operational
Direct Debit - RHB Operational
Direct Debit - Public Bank Operational
Direct Debit - OCBC Operational
Direct Debit - MAYBANK2U Operational
Direct Debit - MAYBANK2E Operational
Direct Debit - KFH Operational
Direct Debit - HSBC Operational
Direct Debit - Hong Leong Bank Operational
Direct Debit - CIMB Operational
Direct Debit - BSN Operational
Direct Debit - Bank Rakyat Operational
Direct Debit - Bank of China Operational
Direct Debit - Mualamat Operational
Direct Debit - Bank Islam Operational
Direct Debit - Ambank Operational
Direct Debit - Alliance Operational
Direct Debit - Agro Operational
Direct Debit - Affin Bank Operational
E-Wallets - Touch n Go Operational
E-Wallets - ShopeePay Operational
E-Wallets - Grabpay Operational
Credit Card Operational
Malaysia - Payouts Operational
Disbursement - UOB Operational
Philippines - Payments Operational
Direct Debit - Chinabank Online Banking Operational
Direct Debit - BDO Operational
Direct Debit - BDO Online Banking Operational
Direct Debit - BOC Online Banking Operational
Direct Debit - BPI Operational
Direct Debit - BPI Online Banking Operational
Direct Debit - Chinabank Operational
Direct Debit - Instapay Online Banking Operational
Direct Debit - Landbank Online Banking Operational
Direct Debit - Maybank Online Banking Operational
Direct Debit - Metrobank Online Banking Operational
Direct Debit - Pesonet Online Banking Operational
Direct Debit - PSBank Online Banking Operational
Direct Debit - PNB Online Banking Operational
Direct Debit - RCBC Operational
Direct Debit - RCBC Online Banking Operational
Direct Debit - Robinsons Bank Online Banking Operational
Direct Debit - Security Bank Online Banking Operational
Direct Debit - Unionbank Operational
Direct Debit - Unionbank Online Banking Operational
E-Wallets - GCash Operational
E-Wallets - Grabpay Operational
E-Wallets - Paymaya Operational
E-Wallets - ShopeePay Operational
PayLater - Cashalo Operational
PayLater - BillEase Operational
Over-The-Counter Payments - 7-Eleven Operational
Over-The-Counter Payments - 7-Eleven via Cliqq Operational
Over-The-Counter Payments - Cebuana Operational
Over-The-Counter Payments - CVM Operational
Over-The-Counter Payments - ECPay Operational
Over-The-Counter Payments - ECPay Loans Operational
Over-The-Counter Payments - ECPay School Operational
Over-The-Counter Payments - LBC Operational
Over-The-Counter Payments - Mlhuillier Operational
Over-The-Counter Payments - Palawan Operational
Over-The-Counter Payments - Perahub Operational
Over-The-Counter Payments - USSC Operational
Virtual Account - BANK_TRANSFER Operational
QR Payments - QRPH Operational
Philippines - Payouts Operational
Disbursement - BDO Operational
Disbursement - BPI Operational
Disbursement - GCASH Operational
Disbursement - Paymaya Operational
Disbursement - Other Philippines banks and E-Wallets Operational
Batch Payout Operational
Thailand - Payments Operational
Direct Debit - Kasikornbank Operational
Direct Debit - Bank of Bangkok Limited Operational
Direct Debit - Bank of Ayudhya Operational
Direct Debit - Krungthai Bank Operational
Direct Debit - Siam Commercial Bank Operational
E-Wallets - TrueMoney Operational
E-Wallets - Line Pay Operational
E-Wallets - WeChat Pay Operational
E-Wallets - ShopeePay Operational
QR Payments - Promptpay Operational
Thailand - Payouts Operational
TH All Destinations Operational
Vietnam - Payments Under Maintenance
E-Wallets - Appota Operational
E-Wallets - ShopeePay Operational
E-Wallets - ViettelPay Under Maintenance
E-Wallets - VNPT Wallet Operational
E-Wallets - ZaloPay Operational
Virtual Account - MSB Operational
Virtual Account - PVcom Bank Operational
Virtual Account - Vietcapital Operational
Virtual Account - VPBank Operational
Virtual Account - Woori Operational
Notifications Operational
WhatsApp Operational
SMS Operational
Email Operational
Viber Operational
Test Mode Operational
Cards Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for PH_BOM Disbursement Oct 11, 2024 20:55 - Oct 12, 2024 02:05 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 11 October 2024 21:55 UTC+08
End Time: 12 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_BOM (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 10, 2024 - 16:15 WIB
Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Fri Oct 11 2024 13:55:00 GMT+0000
End Date: Fri Oct 11 2024 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted

Posted on Oct 06, 2024 - 07:03 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 11 October 2024 22:45 UTC+08
End Time: 12 October 2024 00:05 UTC+08

Impact:
- All transactions to PH_CRDSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 10, 2024 - 18:12 WIB
Scheduled Maintenance for PH_CRD Disbursement Oct 11, 2024 21:55 - Oct 12, 2024 00:05 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 11 October 2024 22:55 UTC+08
End Time: 12 October 2024 01:05 UTC+08

Impact:
- All transactions to PH_CRD (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 10, 2024 - 16:15 WIB
Scheduled Maintenance for PH_BPIDB Disbursement Oct 11, 2024 22:55 - Oct 12, 2024 02:05 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 11 October 2024 23:55 UTC+08
End Time: 12 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_BPIDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 10, 2024 - 08:30 WIB
Scheduled Maintenance for PH_SBA Disbursement Oct 11, 2024 22:55 - Oct 12, 2024 01:05 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 11 October 2024 23:55 UTC+08
End Time: 12 October 2024 02:05 UTC+08

Impact:
- All transactions to PH_SBA (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 09, 2024 - 17:13 WIB
Scheduled Maintenance for BPI Direct Debit Oct 11, 2024 22:55 - Oct 12, 2024 00:05 WIB
Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Fri Oct 11 2024 15:55:00 GMT+0000
End Date: Fri Oct 11 2024 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted

Posted on Oct 06, 2024 - 07:03 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 12 October 2024 10:25 UTC+08
End Time: 12 October 2024 18:35 UTC+08

Impact:
- All transactions to PH_UCBSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 11, 2024 - 08:30 WIB
Scheduled Maintenance for PH_CRD Disbursement Oct 12, 2024 09:55 - Oct 13, 2024 16:05 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 12 October 2024 10:55 UTC+08
End Time: 13 October 2024 17:05 UTC+08

Impact:
- All transactions to PH_CRD (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 07, 2024 - 16:07 WIB
Scheduled Maintenance for PH_PNB Disbursement Oct 12, 2024 18:55 - Oct 13, 2024 04:05 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 12 October 2024 19:55 UTC+08
End Time: 13 October 2024 05:05 UTC+08

Impact:
- All transactions to PH_PNB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 10, 2024 - 16:15 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 13 October 2024 01:55 UTC+08
End Time: 13 October 2024 04:05 UTC+08

Impact:
- All transactions to PH_GCASH (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 07, 2024 - 16:07 WIB
Dear Customers, please be informed that one of our OTC partners will be performing maintenance to serve you better.

Channel Code: ECPAY_SCHOOL
Start Date: Sun Oct 13 2024 02:00:00 GMT+0800
End Date: Sun Oct 13 2024 04:00:00 GMT+0800
Impact: Payments using this channel may be partially disrupted
Suggestion: If payment is unavailable via GCash, please use Maya Bills *apply vice-versa

Posted on Oct 09, 2024 - 14:00 WIB
Dear Customers, please be informed that one of our OTC partners will be performing maintenance to serve you better.

Channel Code: ECPAY_LOAN
Start Date: Sun Oct 13 2024 02:00:00 GMT+0800
End Date: Sun Oct 13 2024 04:00:00 GMT+0800
Impact: Payments using this channel may be partially disrupted
Suggestion: If payment is unavailable via GCash, please use Maya Bills *apply vice-versa

Posted on Oct 09, 2024 - 14:00 WIB
Scheduled Maintenance for PH_GCASH Disbursement Oct 13, 2024 23:55 - Oct 14, 2024 01:05 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 14 October 2024 00:55 UTC+08
End Time: 14 October 2024 02:05 UTC+08

Impact:
- All transactions to PH_GCASH (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 10, 2024 - 16:15 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 14 October 2024 22:55 UTC+08
End Time: 15 October 2024 00:04 UTC+08

Impact:
- All transactions to PH_RCBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 10, 2024 - 16:15 WIB
ShopeePay MY System Maintenance Oct 16, 2024 23:00-23:30 WIB
Dear Customer,

In order to improve the system reliability, our partner ShopeePay will conduct system upgrade at the following time:

Date: 17 October 2024
Time: 00:00 - 00:30 (GMT+8)
Duration: 30 mins

At maintenance time, here are the impacts:

- eWallet ShopeePay payment will be unavailable
- eWallet ShopeePay REFUND will be unavailable
- Onboarding API ShopeePay will be unavailable

We are improving system altogether to improve service for you & we apologize for this inconvenience.

For further information, you may contact us in email help@xendit.co

Best regards,
Xendit Customer Success

Posted on Oct 10, 2024 - 13:31 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 19 October 2024 03:55 UTC+08
End Time: 19 October 2024 05:05 UTC+08

Impact:
- All transactions to PH_RCBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 07, 2024 - 16:07 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 19 October 2024 05:55 UTC+08
End Time: 19 October 2024 11:05 UTC+08

Impact:
- All transactions to PH_BOC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 03, 2024 - 16:05 WIB
Scheduled Maintenance for PH_AUB Disbursement Oct 19, 2024 20:55 - Oct 20, 2024 05:05 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 19 October 2024 21:55 UTC+08
End Time: 20 October 2024 06:05 UTC+08

Impact:
- All transactions to PH_AUB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 09, 2024 - 16:08 WIB
Scheduled Maintenance for INSTAPAY_ONLINE_BANKING Direct Debit Oct 19, 2024 21:00 - Oct 20, 2024 05:00 WIB
Dear Customers, please be informed that one of our DIRECT_DEBIT partners will be performing maintenance to serve you better.

Channel Code: INSTAPAY_ONLINE_BANKING
Start Date: Sat Oct 19 2024 22:00:00 GMT+0800
End Date: Sun Oct 20 2024 06:00:00 GMT+0800
Impact: Payments using this channel may be disrupted

Posted on Oct 10, 2024 - 00:15 WIB
Scheduled Maintenance for BANK_TRANSFER Virtual Account Oct 19, 2024 21:00 - Oct 20, 2024 05:00 WIB
Dear Customers, please be informed that one of our VIRTUAL_ACCOUNT partners will be performing maintenance to serve you better.

Channel Code: BANK_TRANSFER
Start Date: Sat Oct 19 2024 22:00:00 GMT+0800
End Date: Sun Oct 20 2024 06:00:00 GMT+0800
Impact: Payments using this channel may be disrupted

Posted on Oct 10, 2024 - 00:15 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 20 October 2024 03:55 UTC+08
End Time: 20 October 2024 14:05 UTC+08

Impact:
- All transactions to PH_DBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 08, 2024 - 17:38 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 20 October 2024 03:55 UTC+08
End Time: 20 October 2024 04:05 UTC+08

Impact:
- All transactions to PH_RCBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 07, 2024 - 16:07 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 20 October 2024 03:55 UTC+08
End Time: 20 October 2024 05:05 UTC+08

Impact:
- All transactions to PH_RCBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 07, 2024 - 16:54 WIB
ShopeePay MY System Maintenance Oct 23, 2024 23:00-23:30 WIB
Dear Customer,

In order to improve the system reliability, our partner ShopeePay will conduct system upgrade at the following time:

Date: 24 October 2024
Time: 00:00 - 00:30 (GMT+8)
Duration: 30 mins

At maintenance time, here are the impacts:

- eWallet ShopeePay payment will be unavailable
- eWallet ShopeePay REFUND will be unavailable
- Onboarding API ShopeePay will be unavailable

We are improving system altogether to improve service for you & we apologize for this inconvenience.

For further information, you may contact us in email help@xendit.co

Best regards,
Xendit Customer Success

Posted on Oct 10, 2024 - 13:34 WIB
Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 26 October 2024 05:55 UTC+08
End Time: 26 October 2024 11:05 UTC+08

Impact:
- All transactions to PH_BOC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Posted on Oct 03, 2024 - 16:05 WIB
Past Incidents
Oct 11, 2024
Completed - The scheduled maintenance has been completed.
Oct 11, 10:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 08:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 11 October 2024 09:55 UTC+08
End Time: 11 October 2024 11:05 UTC+08

Impact:
- All transactions to PH_ABP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 16:08 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 11, 06:05 WIB
Identified - Dear Valued Customers,

We have detected issues with DANA EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on DANA
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 11, 06:03 WIB
Resolved - This incident has been resolved.
Oct 11, 05:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Oct 11, 04:10 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: above 250000001

Oct 11, 04:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Oct 11, 01:00 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount

Oct 10, 23:00 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 04:25 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 03:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 11 October 2024 04:55 UTC+08
End Time: 11 October 2024 05:25 UTC+08

Impact:
- All transactions to PH_CBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 18:02 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 04:25 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 03:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 11 October 2024 04:55 UTC+08
End Time: 11 October 2024 05:25 UTC+08

Impact:
- All transactions to PH_CBS (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 18:02 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 11, 03:01 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 11, 00:33 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 11, 02:50 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 11, 02:30 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:08 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:57 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_EWB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 19:11 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:08 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:57 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_SCB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 19:11 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:08 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:59 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_PAR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 19:11 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:08 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 23:00 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_OWN (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 19:11 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:07 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:58 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_NLK (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 19:11 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:07 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:58 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_PAS (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 16:08 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:06 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:59 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_GCASH (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 19:11 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:06 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_BPIDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 10, 08:33 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:06 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:56 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_EWR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 16:08 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:59 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_PBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 19:11 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:57 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_PRB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 19:11 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:58 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_CAB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 19:11 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:57 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_CTS (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 19:11 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:58 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_BPI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 19:11 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:56 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_MSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 17:54 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 18:02 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 23:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 11 October 2024 00:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 7, 17:04 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:59 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 23:55 UTC+08
End Time: 11 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_BOC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 3, 16:05 WIB
Resolved - This incident has been resolved.
Oct 11, 02:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000

Oct 11, 01:10 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000
PH_GCASH: 1-50000
Other banks and Ewallets: 1-50000

Oct 11, 00:40 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000
PH_UBP: All amount

Oct 11, 00:30 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000

Oct 10, 22:40 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 01:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 21:55 UTC+08
End Time: 11 October 2024 02:05 UTC+08

Impact:
- All transactions to PH_CAB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 9, 16:08 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 11, 01:01 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 11, 00:38 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 00:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:01 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 22:55 UTC+08
End Time: 11 October 2024 01:05 UTC+08

Impact:
- All transactions to PH_SPY (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 10, 21:58 WIB
Completed - The scheduled maintenance has been completed.
Oct 11, 00:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Thu Oct 10 2024 15:55:00 GMT+0000
End Date: Thu Oct 10 2024 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted

Oct 6, 07:03 WIB
Oct 10, 2024
Completed - The scheduled maintenance has been completed.
Oct 10, 22:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 19:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 10 October 2024 20:55 UTC+08
End Time: 10 October 2024 23:05 UTC+08

Impact:
- All transactions to PH_UDP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 16:01 WIB
Resolved - This incident has been resolved.
Oct 10, 22:00 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000

Oct 10, 21:03 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 10, 21:41 WIB
Identified - Dear Valued Customers,

We have detected issues with GCASH EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on GCASH
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Philippines
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 10, 21:28 WIB
Completed - The scheduled maintenance has been completed.
Oct 10, 21:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Thu Oct 10 2024 13:55:00 GMT+0000
End Date: Thu Oct 10 2024 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted

Oct 6, 07:03 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 10, 21:17 WIB
Identified - Dear Valued Customers,

We have detected a disruption in CREDIT_CARDS payments due to disruption on our partner.

Impact:
Payment option (installment and point retrieval) can't be performed.

We are inquiring about more information from our partner and will keep this page updated as we hear news from our partner.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 10, 21:06 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 10, 19:06 WIB
Identified - Dear Valued Customers,

We have detected issues with TOUCHNGO EWALLET payments due to a disruption on our partner's end.

Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- There is high error count on create charge for channel my_touchngo
- First triggered at: 2024-10-10 19:36:25+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 10, 18:39 WIB
Resolved - Impact:
Payment to the created Virtual Account cannot be made
Payment callback might be delayed

VA can still be created

Oct 10, 17:00 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 10, 14:11 WIB
Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT VPB creation due to disruption on our partner's end.

Impact:
- New virtual accounts cannot be created

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 10, 13:40 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 10, 10:47 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 10, 10:22 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 10, 06:58 WIB
Identified - Dear Valued Customers,

We have detected issues with PAYMAYA EWALLET payments due to a disruption on our partner's end.

Impact:
- Intermittent timeouts on EWALLET for creation of charge requests
- Merchants will be able to initiate transactions, but will receive a CHANNEL_UNAVAILABLE error with a HTTP 503 response on a percent of requests.
- Over 12.10% of requests in the last 15 minutes have been affected
- First triggered at: 2024-10-10 07:35:19+08:00

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Retry transactions for which a 503 error is received.
- Reconciliation of the status of transactions after the incident will not be required.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 10, 06:38 WIB
Resolved - This incident has been resolved.
Oct 10, 05:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Oct 10, 04:30 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: above 250000001

Oct 10, 04:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Oct 10, 01:10 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
MANDIRI: 1-250000000

Oct 10, 01:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
MANDIRI: 1-250000000

Oct 10, 00:50 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount

Oct 9, 23:00 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 10, 02:51 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 10, 02:29 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 10, 02:28 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 10, 00:23 WIB
Resolved - This incident has been resolved.
Oct 10, 01:20 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000

Oct 10, 01:10 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Oct 10, 01:00 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 10, 00:49 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 10, 00:25 WIB
Resolved - This incident has been resolved.
Oct 10, 00:40 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000

Oct 10, 00:30 WIB
Resolved - This incident has been resolved.
Oct 10, 00:20 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

Oct 10, 00:10 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Oct 10, 00:00 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 10, 00:18 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 10, 00:03 WIB
Completed - The scheduled maintenance has been completed.
Oct 10, 00:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Wed Oct 09 2024 15:55:00 GMT+0000
End Date: Wed Oct 09 2024 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted

Oct 6, 07:03 WIB
Oct 9, 2024
Completed - The scheduled maintenance has been completed.
Oct 9, 23:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 18:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 09 October 2024 19:55 UTC+08
End Time: 10 October 2024 00:05 UTC+08

Impact:
- All transactions to PH_CEBRUR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 7, 16:54 WIB
Resolved - This incident has been resolved.
Oct 9, 22:00 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000

Oct 9, 21:00 WIB
Completed - The scheduled maintenance has been completed.
Oct 9, 21:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Wed Oct 09 2024 13:55:00 GMT+0000
End Date: Wed Oct 09 2024 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted

Oct 6, 07:03 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 9, 20:48 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT UBP payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 9, 20:31 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 9, 20:41 WIB
Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BCA payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 9, 19:51 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 9, 20:41 WIB
Identified - Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BCA payment due to disruption on our partner's end.

Impact:
- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 9, 19:46 WIB
Resolved - This incident has been resolved.
Oct 9, 20:40 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Oct 9, 20:30 WIB
Resolved - This incident has been resolved.
Oct 9, 18:10 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount

Oct 9, 18:05 WIB
Resolved - This incident has been resolved.
Oct 9, 15:30 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001

Oct 9, 15:10 WIB
Completed - The scheduled maintenance has been completed.
Oct 9, 12:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 07:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 09 October 2024 08:55 UTC+08
End Time: 09 October 2024 13:05 UTC+08

Impact:
- All transactions to PH_CBB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 7, 16:54 WIB
Completed - The scheduled maintenance has been completed.
Oct 9, 07:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 04:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 09 October 2024 05:55 UTC+08
End Time: 09 October 2024 08:05 UTC+08

Impact:
- All transactions to PH_GOTYME (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 4, 16:03 WIB
Resolved - This incident has been resolved.
Oct 9, 05:10 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount

Oct 9, 05:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Oct 9, 04:10 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: above 250000001

Oct 9, 04:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Oct 9, 01:00 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount

Oct 8, 23:00 WIB
Resolved - This incident has been resolved.
Oct 9, 03:10 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000

Oct 9, 01:30 WIB
Completed - The scheduled maintenance has been completed.
Oct 9, 03:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 18:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 19:55 UTC+08
End Time: 09 October 2024 04:05 UTC+08

Impact:
- All transactions to PH_CBCI (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 2, 16:04 WIB
Completed - The scheduled maintenance has been completed.
Oct 9, 03:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 18:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 19:55 UTC+08
End Time: 09 October 2024 04:05 UTC+08

Impact:
- All transactions to PH_DCP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 2, 16:51 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 9, 02:42 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 9, 02:27 WIB
Completed - The scheduled maintenance has been completed.
Oct 9, 02:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 19:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 20:55 UTC+08
End Time: 09 October 2024 03:05 UTC+08

Impact:
- All transactions to PH_PRB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 7, 16:07 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 9, 01:11 WIB
Identified - Dear Valued Customers,

We have detected issues with DIRECT_DEBIT BPI payments due to disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments.

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Customers may use other payment methods in the meantime.
- It is recommended to wait for the channel to stabilize before retrying the transaction.
- If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.



Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 9, 00:51 WIB
Resolved - This incident has been resolved.
Oct 9, 01:00 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.

PH_GCASH: 1-50000

Oct 9, 00:50 WIB
Completed - The scheduled maintenance has been completed.
Oct 9, 00:25 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 23:15 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 09 October 2024 00:15 UTC+08
End Time: 09 October 2024 01:25 UTC+08

Impact:
- All transactions to PH_GCASH (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 14:56 WIB
Completed - The scheduled maintenance has been completed.
Oct 9, 00:25 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 23:15 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 09 October 2024 00:15 UTC+08
End Time: 09 October 2024 01:25 UTC+08

Impact:
- All transactions to PH_CRD (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 18:22 WIB
Completed - The scheduled maintenance has been completed.
Oct 9, 00:06 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:56 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 01:05 UTC+08

Impact:
- All transactions to PH_SBA (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 7, 16:59 WIB
Completed - The scheduled maintenance has been completed.
Oct 9, 00:06 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 21:55 UTC+08
End Time: 09 October 2024 01:05 UTC+08

Impact:
- All transactions to PH_CIMB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 18:07 WIB
Completed - The scheduled maintenance has been completed.
Oct 9, 00:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Tue Oct 08 2024 15:55:00 GMT+0000
End Date: Tue Oct 08 2024 17:05:00 GMT+0000
Impact: Linking and payments will be disrupted

Oct 6, 07:03 WIB
Resolved - This incident has been resolved.
Oct 9, 00:00 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Oct 8, 23:50 WIB
Oct 8, 2024
Completed - The scheduled maintenance has been completed.
Oct 8, 23:38 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:57 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_BMB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:38 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:58 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_SSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:37 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:58 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_PBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:37 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:59 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_CTBC (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:37 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:58 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_DCDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:36 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:56 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_ONB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:36 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:57 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_DBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:36 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_UCBSB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:36 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_QCRB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:59 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_BPIDB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_LBP (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:57 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_PBB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 23:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 22:56 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 23:55 UTC+08
End Time: 09 October 2024 00:35 UTC+08

Impact:
- All transactions to PH_NLK (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 08:23 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 22:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 21:55 UTC+08
End Time: 08 October 2024 23:05 UTC+08

Impact:
- All transactions to PH_EQB (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 7, 17:56 WIB
Resolved - This incident has been resolved.
Oct 8, 22:00 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000

Oct 8, 21:10 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 8, 21:59 WIB
Identified - Dear Valued Customers,

We have detected issues with OVO EWALLET payments due to a disruption on our partner's end.

Impact:
- We are seeing issues with completion of payments on OVO
- Merchants will be able to initiate transactions successfully, but are likely to receive delayed callbacks for payment completion.
- Market: Indonesia
- Impact: successful payment rate dropped below normal threshold

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.
In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:
- Advise end users to complete payments via an alternative eWallet provider until the resolution of the issue.
- Reconciliation of the status of transactions which have been initiated after the incident will be required. We will work with our eWallet provider and provide additional information in due course.


Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 8, 21:38 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 21:35 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 20:56 WIB
Scheduled - Dear Customers, please be informed that one of our direct debit partners will be performing maintenance to serve you better.

Start Date: Tue Oct 08 2024 13:55:00 GMT+0000
End Date: Tue Oct 08 2024 14:35:00 GMT+0000
Impact: Linking and payments will be disrupted

Oct 6, 07:03 WIB
Resolved - This incident has been resolved.
Oct 8, 20:50 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999

Oct 8, 20:40 WIB
Resolved - This incident has been resolved.
Oct 8, 20:40 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Oct 8, 20:30 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 20:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 17:55 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 18:55 UTC+08
End Time: 08 October 2024 21:05 UTC+08

Impact:
- All transactions to PH_PAR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 7, 16:07 WIB
Resolved - This incident has been resolved.
Oct 8, 19:49 WIB
Update - We are monitoring impacted disbursements at 5% currently. We shall keep this status posted on further updates from our partners
Oct 8, 19:02 WIB
Update - We are looking at 1-2% of disbursements to BCA impacted by processing delays on the partner side
Oct 8, 18:54 WIB
Monitoring - We are monitoring issues with BCA as a destination account. We are closely working with our partners for updates
Oct 8, 18:49 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 8, 16:20 WIB
Identified - Dear Valued Customers,

We have detected a disruption in CREDIT_CARDS payments due to disruption on our partner.

Impact:
You will experience an intermittent disruption and potentially won't be able to perform charge transactions during this period.

We are inquiring about more information from our partner and will keep this page updated as we hear news from our partner.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 8, 16:07 WIB
Resolved - Dear Customers,

This incident has been resolved.

Sincerely,
Xendit customer service

Oct 8, 15:58 WIB
Identified - Dear Valued Customers,

We have detected a disruption in CREDIT_CARDS payments due to disruption on our partner.

Impact:
You will experience an intermittent disruption and potentially won't be able to perform charge transactions during this period.

We are inquiring about more information from our partner and will keep this page updated as we hear news from our partner.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Oct 8, 15:40 WIB
Resolved - This incident has been resolved.
Oct 8, 15:00 WIB
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 14:42 WIB
Update - We are continuing to investigate this issue.
Oct 8, 14:25 WIB
Investigating - Currently, we are conducting an investigation into an increased error rate in the creation of invoices.
Oct 8, 14:21 WIB
Completed - The scheduled maintenance has been completed.
Oct 8, 05:05 WIB
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 02:57 WIB
Scheduled - Dear Customers, please be informed that one of our disbursement partners will be performing maintenance to serve you better.

Start Time: 08 October 2024 00:55 UTC+08
End Time: 08 October 2024 06:05 UTC+08

Impact:
- All transactions to PH_EWR (Philippines) Channel will be left PENDING for
- Disbursement
- Withdrawal
- Regional Remittance

Please refrain from transacting to this destination channel in the meantime.
We deeply apologize for the inconvenience and the sudden announcement.

Please monitor this status page update and kindly requesting to subscribe for updates.

If you need further assistance, please contact us at help@xendit.ph

Thank you for your understanding and cooperation.
Xendit Team

Oct 8, 02:54 WIB
Resolved - This incident has been resolved.
Oct 8, 05:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Oct 8, 04:30 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount

Oct 8, 04:20 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Oct 8, 04:10 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: above 250000001

Oct 8, 04:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001

Oct 8, 01:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount

Oct 8, 00:30 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: All amount
BRI: 10000-100000000
MANDIRI: All amount
Other banks and Ewallets: 1-250000000

Oct 8, 00:10 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: All amount
BRI: 10000-100000000
MANDIRI: All amount
PERMATA: All amount
Other banks and Ewallets: 1-250000000

Oct 7, 23:40 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: All amount
MANDIRI: All amount
PERMATA: All amount
Other banks and Ewallets: 1-250000000

Oct 7, 23:20 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 5000-250000000
BNI: All amount
MANDIRI: All amount
Other banks and Ewallets: 1-250000000

Oct 7, 23:00 WIB
Update - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to IDR destinations with amount 1-4999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.

Oct 7, 22:30 WIB
Identified - Dear valued costumers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to IDR destinations with amount 1-4999 except for BCA, BNI, BRI, MANDIRI, PERMATA due to system issues with our partner.

Oct 7, 22:20 WIB
Oct 7, 2024
Oct 6, 2024

No incidents reported.

Oct 5, 2024

No incidents reported.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.