Resolved -
Permata Virtual Accounts may now receive payments successfully. Disbursements to Permata are also back to normal. The pending disbursement transactions that were affected by this issue earlier should be updated to their final statuses by end of Monday, 1 March 2021.
Feb 27, 09:33 WIB
Investigating -
We are continuing to investigate this issue. We are working closely with the channel partner to rectify the issue.
Feb 26, 18:02 WIB
Update -
We are currently seeing increased number of failure for Permata VA payments & Disbursements to Permata is also affected.
Currently, we are working closely with the channel partner to rectify the issue.
Feb 26, 16:29 WIB
Monitoring -
The issue has been resolved by our partner for disbursements to Permata. We are still monitoring for payments to Permata VA
Feb 26, 15:12 WIB
Update -
We're also seeing impacts to Permata Virtual Accounts. Accepting payments via Permata VA will fail intermittently.
Feb 26, 13:25 WIB
Investigating -
Dear customers,
We have currently identified problems with sending disbursements to Permata destination accounts. We're working with our channel partners to resolve this issue.
Feb 26, 13:09 WIB