Disruption of Disbursement, Regional Remittance, Withdrawal to PH_BDO

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted May 10, 2022 - 12:45 WIB

Update

BDO Channels are currently operational.

Posted May 10, 2022 - 12:43 WIB

Update

Current impact:

- Regional remittances to PH_BDO are affected

Posted May 10, 2022 - 10:31 WIB

Monitoring

Dear customers,

We have detected issues in disbursements to BDO.

Impact:

- BDO disbursements less than 50k will be stuck in PENDING status
- Regional remittances to PH_BDO are also affected
- Withdrawals to PH_BDO are also affected

We have observed signs of recovery and are currently monitoring the situation.

Posted May 10, 2022 - 10:22 WIB

This incident affected: Philippines - Payouts (Disbursement - BDO).