Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted May 20, 2025 - 00:30 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000
PH_SEC: above 50001
Posted May 20, 2025 - 00:20 WIB
This incident affected: Philippines - Payouts (Disbursement - BPI, Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.