Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Mar 12, 2026 - 01:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Remittance to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000

Posted Mar 12, 2026 - 01:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
Other banks and Ewallets: 1-50000

Posted Mar 12, 2026 - 00:50 WIB

This incident affected: Philippines - Payouts (Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.