7 Eleven payments disruption

Incident Report for Xendit

Resolved

Dear Valued Customers,

There was a disruption to our retail outlets payment product due to a partner down time.

Impact:
- Callbacks for 7 Eleven payments might be missing
- Xendit will resend the callbacks once our partner reconciliates the missing payments

Sorry for the inconvenience caused. Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support
Posted Sep 19, 2022 - 11:00 WIB