Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Feb 06, 2025 - 22:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Posted Feb 06, 2025 - 21:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 5000-9999, 100000001-500000000
Posted Feb 06, 2025 - 21:10 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 250000001-500000000
Posted Feb 06, 2025 - 21:00 WIB
This incident affected: Indonesia - Payouts (Disbursement - BCA, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.