Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Sep 09, 2026 - 09:50 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
Posted Sep 09, 2026 - 09:40 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: All amount
Posted Sep 09, 2026 - 09:30 WIB
This incident affected: Indonesia - Payouts (Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.
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