ShopeePay Ewallets Disruption

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Jun 22, 2022 - 18:08 WIB

Update

Our partner has identified the root cause and is working on a fix for this issue.

Posted Jun 22, 2022 - 12:49 WIB

Investigating

We have detected issues in the following services:

Ewallets, Shopeepay
- Most charge requests will return 500 errors

We are working with our partner to resolve this issue and will keep this page updated as we learn more and restore these services.

In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident:

1. Please hold off on creating any new charge requests until the issue is resolved.

Posted Jun 22, 2022 - 09:38 WIB

This incident affected: eWallets Partners (Shopeepay (Indonesia)).