Delayed callback for few transactions on VA and E-wallet
Incident Report for Xendit
Resolved
This incident has been resolved.
Posted Nov 13, 2023 - 11:01 WIB
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 13, 2023 - 11:01 WIB
Investigating
Dear valued customers,

We identified an issue for VA and E-wallet payment where some of payment callback for these channels will be delayed until 6 pm 12/11/2023.
- BNI VA
- BCA VA
- BSS VA
- BJB VA
- BNC VA
- BRI VA
- Mandiri VA
- CIMB VA
- Permata VA
- PayMaya E-wallet

We have identified the issue and currently applying fixes for this.

Thank you for your understanding.
Posted Nov 12, 2023 - 01:08 WIB
This incident affected: Indonesia - Payments (Virtual Account - BCA, Virtual Account - BJB, Virtual Account - BNC, Virtual Account - BNI, Virtual Account - BRI, Virtual Account - BSI, Virtual Account - BSS, Virtual Account - CIMB, Virtual Account - Mandiri, Virtual Account - Permata).
← Current Status Powered by Atlassian Statuspage