Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

PERMATA: 1-4999, above 250000001

Posted Mar 29, 2026 - 05:00 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 5000-9999, 100000001-250000000
PERMATA: 1-4999, above 250000001

Posted Mar 29, 2026 - 04:40 WIB

This incident affected: Indonesia - Payouts (Disbursement - BNI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.