Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Jul 12, 2025 - 16:50 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BRI: 1-9999, above 100000001
Posted Jul 12, 2025 - 16:30 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BRI: 1-9999, above 100000001
Posted Jul 12, 2025 - 16:20 WIB
This incident affected: Indonesia - Payouts (Disbursement - BRI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.