Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Mar 22, 2025 - 17:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: All amount
Posted Mar 22, 2025 - 15:20 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_SEC: above 50001
Posted Mar 22, 2025 - 13:50 WIB
This incident affected: Philippines - Payouts (Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.