Payouts Disruption in Indonesia

Incident Report for Xendit

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 13, 2026 - 05:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: above 5000
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 13, 2026 - 04:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: All amount
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 13, 2026 - 03:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: All amount
BNI: 1-9999, above 100000001
MANDIRI: All amount
PERMATA: 1-9999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 13, 2026 - 01:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: All amount
BNI: All amount
BRI: 10000-100000000
MANDIRI: All amount
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 23:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: All amount
BNI: All amount
MANDIRI: All amount
PERMATA: All amount
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 23:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 22:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 22:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 22:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 22:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 21:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 20:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 20:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 19:50 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 19:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 19:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 18:20 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 18:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 17:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 16:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 15:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 14:30 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-250000000
Posted Oct 12, 2026 - 14:10 WIB
This incident affects: Indonesia - Payouts (Disbursement - BNI, Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.