Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Sep 01, 2025 - 14:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BSI: 1-4999

Posted Sep 01, 2025 - 14:01 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BSI: 1-4999

Posted Sep 01, 2025 - 12:20 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BSI: 1-4999

Posted Sep 01, 2025 - 12:10 WIB

This incident affected: Indonesia - Payouts (Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.