Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Aug 01, 2025 - 10:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

GOPAY: 1-9999
Posted Aug 01, 2025 - 05:30 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

GOPAY: 1-9999
Posted Aug 01, 2025 - 04:40 WIB
This incident affected: Indonesia - Payouts (Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.
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