Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Nov 19, 2024 - 01:30 WIB

Update

Dear valued costumers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_UBP: above 50001

Posted Nov 19, 2024 - 01:20 WIB

Identified

Dear valued costumers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

Posted Nov 19, 2024 - 01:00 WIB

This incident affected: Philippines - Payouts (Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.