Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Oct 13, 2026 - 16:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Posted Oct 13, 2026 - 16:30 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

PERMATA: 1-7999, above 100000001
Other banks and Ewallets: 1-9999, 100000001-250000000
Posted Oct 13, 2026 - 14:30 WIB
This incident affected: Indonesia - Payouts (Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.
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