Credit Card API Disruption

Incident Report for Xendit

Resolved

Dear Valued Customers,

This incident has been resolved.
Posted Jul 14, 2025 - 15:23 WIB

Investigating

Dear Valued Customers,

We have detected a disruption in CREDIT_CARDS payments due to a disruption on our partner's system.

Impact:
You will experience an intermittent timeout where a request will be processed for more than 50 seconds.

We are inquiring about more information from our partner and will keep this page updated as we hear news from our partner.

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service
Posted Jul 14, 2025 - 08:59 WIB
This incident affected: Credit/Debit Cards (Credit/Debit Cards).