Shopify Checkout Disruption

Incident Report for Xendit

Resolved

Shopify have identified the root cause and implemented a fix. We have observed that the service has returned to normal.

Posted Jun 03, 2026 - 22:05 WIB

Identified

Dear customers,

We have identified an issue on the Shopify API that is having the following impact:

* Inability to complete checkout from Shopify
* Delayed payment webhooks to Shopify stores

We understand the importance of uninterrupted payment services and apologize for any inconvenience this may cause. We are working with our partner to resolve this issue as soon as possible.

Warm regards,

Xendit Customer Support

Posted Jun 03, 2026 - 21:21 WIB

This incident affected: Third Party Integrations (e.g. Shopify, WooCommerce etc.).