Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Jun 17, 2025 - 04:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Remittance, Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000
PH_BPI: 1-50000
PH_GCASH: 1-50000
PH_PAYMAYA: 1-50000
PH_UBP: All amount
Other banks and Ewallets: 1-50000

Posted Jun 17, 2025 - 03:40 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_PAYMAYA: 1-50000

Posted Jun 17, 2025 - 02:40 WIB

This incident affected: Philippines - Payouts (Disbursement - Paymaya, Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.