Disruptions to BNI Virtual accounts

Incident Report for Xendit

Resolved

BNI has fixed the issue and BNI Virtual Account payments are back to normal.

We apologize for the inconvenience caused.

Posted Jul 15, 2020 - 14:33 WIB

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 15, 2020 - 14:31 WIB

Identified

BNI has identified the issue and they are implementing the fix

Posted Jul 15, 2020 - 14:31 WIB

Investigating

Dear customers,

We have detected BNI is having issues with VA Creation and Update

We are awaiting BNI investigation on root cause and fixes

Posted Jul 15, 2020 - 14:26 WIB

This incident affected: Virtual Accounts Bank Partners (BNI).