We are writing to inform you of an important operational update regarding payouts to Coins.ph (PH_COINS) through the Xendit platform.
Pursuant to a recent directive from the Bangko Sentral ng Pilipinas (BSP) suspending inbound transfers (cash-ins via InstaPay and PESONet) to Coins.ph, Xendit will temporarily be unable to process payouts to Coins.ph (PH_COINS) effective immediately.
We understand that this may impact your daily operations, and we sincerely apologize for any inconvenience this unexpected adjustment may cause.
We appreciate your understanding as we comply with regulatory directives. Our team is actively monitoring the situation and will share further updates as soon as they become available.
Should you have any questions, please do not hesitate to reach out to us at help@xendit.co or via your designated Account Manager.
Thank you for your continued partnership.
Sincerely, Xendit Team
Posted Oct 06, 2026 - 12:32 WIB
This incident affects: Philippines - Payouts (Disbursement - BDO, Disbursement - BPI, Disbursement - GCASH, Disbursement - Paymaya, Disbursement - Other Philippines banks and E-Wallets, Batch Payout), API (Payouts), and Remittance Payouts.