VIRTUAL_ACCOUNT BSS Indonesia Disruption
Incident Report for Xendit
Dear Customers,

This incident has been resolved.

Xendit customer service
Posted Feb 14, 2024 - 00:11 WIB
Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT BSS payments due to disruption on our partner's end.

- The created virtual accounts cannot be paid
- The successful virtual accounts payment will take longer to process

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Xendit customer service
Posted Feb 13, 2024 - 18:22 WIB
This incident affected: Indonesia - Payments (Virtual Account - BSS).