VIRTUAL_ACCOUNT MANDIRI via Kopra Disruption

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Mar 30, 2025 - 11:15 WIB

Identified

Dear Valued Customers,

We have detected issues with VIRTUAL_ACCOUNT MANDIRI payment due to disruption on our partner's end.

Impact:
- Mandiri VA cannot be paid via Kopra

We are investigating and will keep this page updated as we hear news from our partner.

In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:
- Advise your payers to use other payment channels

Sorry for the inconvenience caused.

Sincerely,
Xendit customer service

Posted Mar 30, 2025 - 00:16 WIB

This incident affected: Indonesia - Payments (Virtual Account - Mandiri).