QRIS partner disruption

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted May 26, 2023 - 11:43 WIB

Identified

Dear Customers,

We are currently experience a disruption with our QRIS product. Our partner has an ongoing issue and we will update you as soon as there is a resolution.

Timeline: Started at 10:35 WIB

Impact
- Intermittent QR codes creation errors showing 503: channel_unavailable

We apologise for the inconvenience caused.

Sincerely,
Xendit Customer Success

Posted May 26, 2023 - 10:48 WIB

This incident affected: API (QR Codes) and Indonesia - Payments (QR Payments - DANA).