Credit Card Payment Disruption

Incident Report for Xendit

Resolved

This incident is resolved.

Posted Nov 30, 2021 - 18:03 WIB

Monitoring

A fix has been implemented and we're monitoring the situation.

Posted Nov 30, 2021 - 17:56 WIB

Identified

Dear Customers,

We have identified the issue, and are implementing a fix.

Posted Nov 30, 2021 - 17:48 WIB

Investigating

Dear customers

We have detected issues in the credit card services from 17:08 hrs (UTC+7).
Customers will be unable to make request successfully to the Cards API and checkout (invoice) Credit Card payment method.

We are currently in the process of investigating and will keep this page updated as we learn more and restore these services.

Posted Nov 30, 2021 - 17:44 WIB

This incident affected: Credit/Debit Cards (Credit/Debit Cards) and xenInvoice.