Xendit Over-The-Counter Payments Maintenance

Scheduled for Nov 19, 23:30 WIB - Nov 20, 00:30 WIB

Scheduled

Dear Valued Customers,

Please be informed that our Over-The-Counter will be performing a system maintenance to serve you better.

Time: Wednesday, 19 November 2025 23:30 - 20 November 2025 00:30 (JKT Time GMT +7)

As such, impact to transactions on Xendit's platform are as follows:
- Merchant can't GET, Create, Update OTC payment code, merchant can retry the request
- End user won't be able to pay OTC payment code

Please refrain transacting with this payment option during period given above.

We deeply apologize for the inconvenience. If you need further assistance, please contact us at help@xendit.co

Thank you for your understanding and cooperation.

Regards,
Xendit Team

Posted Nov 11, 2025 - 19:37 WIB

This scheduled maintenance affects: Indonesia - Payments (Over-The-Counter Payments - Alfamart, Over-The-Counter Payments - Indomaret) and Philippines - Payments (Over-The-Counter Payments - 7-Eleven, Over-The-Counter Payments - 7-Eleven via Cliqq, Over-The-Counter Payments - Cebuana, Over-The-Counter Payments - CVM, Over-The-Counter Payments - ECPay, Over-The-Counter Payments - ECPay Loans, Over-The-Counter Payments - ECPay School, Over-The-Counter Payments - LBC, Over-The-Counter Payments - Mlhuillier, Over-The-Counter Payments - Palawan, Over-The-Counter Payments - Perahub, Over-The-Counter Payments - USSC).