Disruption to Payment Callback for Alfamart and Indomaret

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Jun 29, 2022 - 11:15 WIB

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 29, 2022 - 10:22 WIB

Investigating

Dear customers,

We are experiencing disruption causing delays in sending callback for payment via Alfamart and Indomaret.
We're currently investigating the issue. Apologize for the inconvenience caused. If you need further assistance, please contact us at help@xendit.co.

Regards,
Xendit Customer Support

Posted Jun 29, 2022 - 10:14 WIB

This incident affected: Callback (Retail Outlets) and Indonesia - Payments (Over-The-Counter Payments - Alfamart, Over-The-Counter Payments - Indomaret).