Payouts Disruption in Philippines

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted May 11, 2025 - 02:30 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000

Posted May 11, 2025 - 01:50 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000

Posted May 11, 2025 - 01:40 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following PHP destinations due to system issues with our partner.

PH_BDO: 1-50000

Posted May 11, 2025 - 00:40 WIB

This incident affected: Philippines - Payouts (Disbursement - BDO, Disbursement - Other Philippines banks and E-Wallets) and Remittance Payouts.