Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Sep 19, 2026 - 04:10 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-4999
Other banks and Ewallets: 1-4999
Posted Sep 19, 2026 - 04:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-9999, 50000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Posted Sep 19, 2026 - 03:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Posted Sep 19, 2026 - 01:00 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-250000000
Posted Sep 19, 2026 - 00:40 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-250000000
Other banks and Ewallets: 1-250000000
Posted Sep 19, 2026 - 00:30 WIB
This incident affected: Indonesia - Payouts (Disbursement - BCA, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.