Disruption to Mandiri disbursements

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Oct 14, 2021 - 12:16 WIB

Monitoring

Disbursements to Mandiri accounts are now operational.

We are still monitoring the results.

Posted Oct 14, 2021 - 12:11 WIB

Update

We are continuing to investigate this issue.

Posted Oct 14, 2021 - 11:36 WIB

Investigating

Dear customers,

We have detected a disruption with our bank partners resulting in a disruption in Mandiri disbursements.

Impact:
- Mandiri Disbursements with amounts under IDR 10,000 and above IDR 100 million are affected and will be kept pending
- Mandiri Disbursements amount between IDR 10,000 and IDR 100 million are not affected
- All other Disbursements are not affected

Posted Oct 14, 2021 - 11:27 WIB

This incident affected: Dashboard (Batch Disbursements).