Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.

Posted Sep 28, 2026 - 04:20 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
PERMATA: 1-4999, above 250000001

Posted Sep 28, 2026 - 04:10 WIB

This incident affected: Indonesia - Payouts (Disbursement - BCA, Disbursement - Permata, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.