This incident has been resolved.

Disbursements to Mandiri accounts are now fully operational.

We are still monitoring Mandiri VA Payments.

We are continuing to investigate this issue.

Dear customers,

We are currently having connection issues with our bank partner, Mandiri.

During this period the following services are affected:

Disbursements:
- Disbursements to Mandiri accounts with amounts from IDR 10,000 to 100,000,000 are not affected
- Disbursements to Mandiri accounts with less than IDR 10,000 or more than IDR 100 million will be kept pending in our system until the issue is resolved
- All other disbursements are not affected

Virtual accounts
- Payment callbacks impacted

Sincerely,
Xendit Customer Support