The issue with partner already resolved. The operation back to normal.
Thank you for your understanding and cooperation.
Regards, Xendit Customer Support
Posted Jan 20, 2023 - 16:42 WIB
Identified
Dear Customers,
We are currently facing issue with UBP as our bank partner We already identified the issue and working on the fix with the partner.
Impact: - Remittance with amount PHP - Remittance with amount PHP > 50k is not affected - There might be a slight delay for The Philippines disbursements and withdrawals with amount < 50k
We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.ph
Thank you for your understanding and cooperation.
Regards, Xendit Customer Support
Posted Jan 20, 2023 - 16:03 WIB
This incident affected: Philippines - Payouts (Disbursement - Other Philippines banks and E-Wallets).