Payouts Disruption in Indonesia

Incident Report for Xendit

Resolved

This incident has been resolved.
Posted Feb 07, 2026 - 02:40 WIB

Update

Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow, Payouts to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-9999, 100000001-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Posted Feb 07, 2026 - 02:30 WIB

Identified

Dear valued customers,

We are currently seeing delays in processing Payouts, Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
BNI: 1-9999, 100000001-250000000
MANDIRI: 1-250000000
Other banks and Ewallets: 1-9999, 100000001-250000000
Posted Feb 07, 2026 - 01:01 WIB
This incident affected: Indonesia - Payouts (Disbursement - BCA, Disbursement - BNI, Disbursement - BSI, Disbursement - Other Indonesia banks and E-Wallets) and Remittance Payouts.
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